Esther Lee Ann R. Tan

Esther Lee-Ann Tan 12 Kayumanggi St. Plainview Mandaluyong City 1550 |--Professional Summary Multi-tasking and analytical mortgage specialist with an experience in back office/support roles. Adept in researching and identifying validity of information. Good Communicator and team player with strong adaptability skills. Skills Analytical (research & underwriting background), Communication/interpersonal/people (CCI passer), team player, multi-tasking Work History Sr. Specialist I - Project Approval 06/2019 to 02/2020 J.P. Morgan Chase Bank N.A. - Philippine Global Service Center – Taguig, NCR researching and verifying the property information of the collateral handling mostly millenials as first time homebuyers of condominium units. Sr. Specialist I - Production Quality Control 05/2018 to 05/2019 J.P. Morgan Chase Bank N.A. - Philippine Global Service Center – Taguig, NCR checked the completion and validity of loan application requirements passed by the home lending advisors before forwarding to underwriting. Passed certification. Sr. Specialist I for UW Support - Purchase Agreement Review 01/2018 to 04/2018 J.P. Morgan Chase Bank N.A. - Philippine Global Service Center – Taguig, NCR Reviewed contracts for purchase loans, identified and validated important information that the underwriter needs to know such as contingencies, closing dates, broker information completion of signature and dates, missing documents/addenda. Passed Certification: 10 out of 10 loans Sr. Specialist I for Underwriting Support -Qualified Parties 06/2017 to 12/2017 J.P. Morgan Chase Bank N.A. - Philippine Global Service Center – Taguig, NCR Identified parties involved in the loan application process such as underwriter names, title agents, underwriting companies, title companies, etc. Passed Certification: 9 loans out of 10. Mortgage Banker Specialist I - Indexing Research 07/2014 to 05/2017 J.P. Morgan Chase Bank N.A. - Philippine Global Service Center – Taguig, NCR Processed loans routed to research and used applications that helps verify the correct loan number for a certain customer by the use of property addresses, tax parcel # and ssn. Mortgage Banker Specialist I - Indexing 07/2011 to 06/2014 J.P. Morgan Chase Bank N.A. - Philippine Global Service Center – Taguig, NCR Identified and classified mortgage documents according to document title. Education Associate of Science: Tourism and Travel Management 2009 University of Santo Tomas - Manila, NCR Bachelor of Science in Tourism - College diploma Member of Students Tourism Society High School Diploma 2004 Don Bosco School - Manila, NCR Awarded Diligence Graduated in Top 25% of Class Accomplishments Top Specialist for the 4th quarter of 2015 -JP Morgan Chase & Co. Loan Administration - Indexing Passed Certification for Underwriting Roles - JP Morgan Chase & Co. Consumer Originations & Fulfillment CCI Passer - JP Morgan Chase & Co. Reference Myla Dizon-Ong AVP, Loan Administration- Kaye Diomampo-Mahinay Interim Division Leader, Loan Admin - Indexing- Michael Angelo Reblando Team Leader, Consumer Originations – UW- John Bicol Interim Division Leader, Production Quality Control-