Esther Lami Tela

 In a Customer Success role, my focus would be on ensuring that customers achieve their desired outcomes while using a product or service. This involves proactive engagement, understanding customer goals, and providing tailored solutions to help them succeed. Key responsibilities would include onboarding new clients, maintaining strong relationships, monitoring product usage to spot opportunities or challenges, and working cross-functionally to ensure customers get the most value from the product.

My expertise extends to providing exceptional customer service, ensuring that users receive prompt and effective assistance with their IT concerns. Whether it's troubleshooting software glitches, configuring hardware setups, or addressing network connectivity issues, I am committed to delivering timely solutions that minimize downtime and maximize productivity.

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As a dedicated general virtual assistant, I bring a wealth of administrative expertise and a proactive approach to support tasks of all kinds. With a keen eye for detail and strong organizational skills, I excel in managing calendars, scheduling appointments, and handling correspondence with professionalism and efficiency.

As a seasoned Airbnb/Real Estate Virtual Assistant, I specialize in providing comprehensive support to property owners, managers, and real estate professionals. With extensive experience in both industries, I offer a range of services tailored to optimize property listings, streamline operations, and enhance client satisfaction.