Esther Julius Igbokwe

ESTHER JULIUS-IGBOKWE Lagos | Nigeria | --| LinkedIn | PROFESSIONAL SUMMARY ●​ Virtual Assistant & Administrative Professional with expertise in task management, client ●​ ●​ ●​ ●​ ●​ outreach, workflow optimization, and content creation. Achieved seamless daily operations by expertly coordinating schedules, tracking deadlines, and handling high-priority tasks Planned and optimized workflows to boost team productivity and reduce project turnaround times Developed clear, engaging communication materials that improved client satisfaction and minimized misunderstandings Ensured accuracy and quality control by double-checking details, resulting in consistently error-free deliverables Adept at CRM management, email marketing automation, and video content editing, helping businesses improve engagement and productivity. TECHNICAL AND ADMINISTRATIVE SKILLS Project & Task Management: Asana, Trello, CLICKUP, Monday.com Video Editing & Content Creation: Capcut, Canva, Adobe premiere pro Email & CRM Management: Mailchimp, Systeme.io, Aweber, Hubspot Administrative Support: Scheduling, Travel Itineraries, Data Entry, Invoice Management Client Outreach & Engagement: Cold Outreach, Lead Nurturing, Email Communication, Social Media Messaging ●​ Social Media Engagement: LinkedIn Outreach, Audience Engagement, Post Scheduling ●​ Attention to Detail | Time Management | Client Relations ●​ ●​ ●​ ●​ ●​ EDUCATION DELTA STATE COLLEGE OF HEALTH TECHNOLOGY​ Diploma in Paramedics Distinction 2020 WORK EXPERIENCE Administrative Assistant​ May 2022 - December 2024 JSALEM School – Ogun state, Nigeria​ ●​ Organized and managed schedules, records, and communications, supporting seamless school operations and effective team coordination ●​ Spearheaded event logistics and systemized filing processes, improving efficiency and accessibility across departments ●​ Assisted in student admissions and engaged with prospective families via email and social media. ●​ Resolved invoice discrepancies and tracked financial records using Excel, ensuring proper management. ●​ Maintained a well-organized system to track ongoing projects, emails, and social media engagement Management Intern​ September 2017 - January 2018 His Grace Pharmacy – Ogun State, Nigeria​ ●​ Optimized inventory documentation for a stock of 1,000+ items, reducing errors by 20% and ensuring accurate, timely restocking ●​ Assisted an average of 50 customers daily, enhancing customer satisfaction through proactive assistance and organized product displays Library Support Volunteer ​ May 2018 Lagos Community Library – Lagos, Nigeria ●​ Reorganized a collection of over 3,000 books, improving accessibility and reducing patron search time by 30% ●​ Assisted in planning and setting up community events, boosting attendance and engagement within the library ●​ Organized and managed daily, weekly, and recurring tasks using Asana, ensuring smooth workflow and timely project completion. VOLUNTEER EXPERIENCE Community Engagement Ambassador, Lagos Community Library May 2018 Led efforts to reorganize and categorize a 3,000+ book collection, improving accessibility for patrons and assisting in the planning of events to boost community participation. Health Service Coordinator, Medical Outreach Retreat​ April 2020 Supported healthcare delivery by overseeing vital checks and blood sample collection for over 100 participants, playing a key role in accurate health assessments and efficient care for underserved populations. INTERESTS ●​ Environmental Advocacy ●​ Youth Mentorship LANGUAGES English - Fluent ●​ Music Appreciation CERTIFICATIONS ●​ ●​ ●​ ●​ ●​ ●​ Virtual Assistant Program – ALX (Nov 2024) Project Management – Skillup (Jan 2025) Office Management – Udemy (Jan 2024) Data Entry Certification – Udemy (Jan 2024) Kanban Certification – Udemy (Jan 2024) Copywriting & Business Writing – Udemy (Feb 2024)