Esther Jake Olofernes

I have worked in the BPO Industry for almost 10 years supporting big US companies - Expedia.com, AT&T, eBay.com and JP Morgan and Chase. I take calls and handle customer concerns for billing, basic inquiries, account management, customer support and a little bit of technical support (troubleshooting phones). I am a multi-skilled worker who has worked in three different channels - phone support, live chat and email support. I've experienced working as a virtual assistant for more than a year primarily doing Admin Tasks. I am a results-oriented and quick-learning achiever who is responsible and learns quickly. I am open to coachings, trainings and criticism to make sure that I do better with my job. I am committed to the tasks and responsibilities given to me and finish them before deadline. With my skills and experiences, I am confident that I will be able to help your business and grow with your company.