Esther Enyekung

Esther Enyekung

$15/hr
Virtual Assistant/Customer support/Chat support
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Abuja, Fct, Nigeria
Experience:
2 years
Esther Enyekung-- Nigeria linkedin.com/in/estherenyekung22 Profile I am a highly organized Virtual Assistant with over 2 years of experience in executive assistance, project coordination, and business support. Experienced in office environments and adaptable to changing policies, procedures, and requirements. Proven track record in managing schedules, ensuring smooth operations, and improving internal processes for executives and business leaders. Adept at calendar management, task prioritization, and correspondence while streamlining workflows to meet deadlines. Tech-savvy and always looking for improvement opportunities. I am skilled in using a variety of productivity and project management tools, including Google Workspace, ClickUp, and Asana. I am adept at handling multiple tasks, providing exceptional administrative support, and working both independently and remotely with minimal supervision. Professional Experience 2023/11 – present Abuja, Nigeria Executive Virtual Assistant Wellahealth Technologies Meeting coordination, calendar scheduling and management, business documentation, stakeholder management, project management, event planning, logistics, and travel management Developed Standard Operating Procedures (SOPs) and best practices for efficient operations Prioritized incoming communications to filter out basic requests and minimize disruptions. Liaised with major stakeholders and investors ensuring smooth coordination of meetings and communications. • • • • 2023/01 – 2023/11 Uyo, Akwa Ibom, Nigeria Administrative assistant Codekago | Uyo, Akwaibom Handled incoming calls for staff, answering questions, directing calls, and documenting messages. Supported staff with administrative needs for photocopying, faxing, and filing. Arranged filing systems for personnel to easily use and retrieve. Wrote professional letters, emails, and memoranda for business communication. Examined, scanned, and input documents in the software system. • • • • • 2020/04 – 2021/12 FCT, Nigeria Front desk officer Mutual Trust Microfinance Bank | Abuja Delivered exceptional customer service, assisting over 50 clients daily with inquiries about savings, loans, and account management. Ensured compliance with KYC policies by verifying customer documentation. Maintained accurate records of visitors and client interactions, streamlining the branch’s administrative processes. Collaborated with account officers to resolve customer complaints and provide timely solutions. • • • • Education 2024/08 – 2024/10 Virtual Assistant Fellowship ALX AFRICA 2014/10 – 2019/10 Akwaibom, Uyo, Nigeria Bachelor of Science/ Botany and Ecological Studies University Of Uyo Skills Executive & Administrative Support Calendar & Schedule Management Project Coordination & Task Management Email & Correspondence Management Customer service Documentation & Recordkeeping Communication & Correspondence Office: Ms. Word Office: Excel Office: PowerPoint Social Media Management Automation & AI Productivity Tools CRM & Project Management Software Google Workspace Languages English Interests Networking, Reading, Learning new skills.
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