Esther Edet Nduonofit

Hi, I’m Esther, an Executive Virtual Assistant and Customer Support Specialist with hands-on experience helping busy entrepreneurs and small teams stay organized, responsive, and focused on what matters most.

Over the years, I’ve supported business owners across different industries by handling the tasks that usually drain their time and energy: inbox overload, chaotic schedules, missed follow-ups, and inconsistent client communication.

• Inbox & Email Management:

Handled inboxes with 200+ daily emails, reduced response time from 24+ hours to under 6, and helped clients stay on top of priorities.

• Calendar & Appointment Scheduling:

Coordinated 100+ meetings/month across time zones with minimal conflicts. I ensure you never miss an important call or overbook your day.

• Customer Support (Chat & Email):

Provided friendly, prompt support that turns frustrated customers into loyal fans. I understand tone, empathy, and clarity.

• Admin Tasks & Data Entry:

From organizing files to entering and cleaning up CRM data, I bring accuracy and speed to your backend processes.

• CRM & Follow-Ups:

Maintained records for 1,000+ clients in tools like HubSpot, Zoho, and Pipedrive, improving sales response time and reducing manual errors.

Tools I’m Comfortable With:

Google Workspace, Microsoft Office, Slack, Zoom, Trello, Asana, Notion, Calendly, ClickUp, Shopify, Zoho CRM, HubSpot, Intercom, and more.

What You’ll Get Working With Me:

• Clear communication, no guesswork or chasing down updates
• A proactive approach, I anticipate your needs before you ask
• A reliable partner, someone who treats your business like her own
• A calm, professional presence, even when things get hectic

If you're overwhelmed by the small stuff or tired of tasks slipping through the cracks, I'm here to help you take control of your time and your systems. Whether you're a solo founder, a growing team, or managing multiple projects, I’ll help you stay efficient, organized, and client-focused.

Let’s simplify your day together.