Esther Chimaobi

-- Anambra,Nigeria. PROFESSIONAL SUMMARY Results-driven Lead Generator and Appointment Setter with over 3 years of experience. Proven expertise in driving sales growth, identifying high-potential leads, and coordinating seamless appointment scheduling. Skilled in lead qualification, CRM tools (HubSpot, Salesforce), and outreach strategies to optimize pipelines and boost revenue. Adept at crafting personalized communication to engage decision-makers, ensuring conversions and long-term business relationships. Strong track record of meeting and exceeding sales quotas while maintaining a customer-centric approach. EDUCATION Michael OparaUniversity Bachelor in Science Abia, Nigeria 2017 WORK EXPERIENCE Sales Executive June 2021 - Present Visa Petroleum Resource, Remote  Conducted market research to identify potential markets, leading to a 15% growth in territory penetration.  Tracked and reported on sales metrics and KPIs to measure effectiveness of lead generation efforts.  Reduced lead drop-off rates by 25% through improved communication and personalized engagement strategies.  Exceeded monthly sales quotas by 30% through proactive client engagement and solution-oriented selling techniques.  Closed deals totaling over $40,500 within the first quarter by delivering persuasive presentations and building trust with client.  Streamlined lead tracking workflows using tools like Excel, Trello, and Asana, improving team efficiency by 40%. Sales & Marketing Specialist August 2020 – June 2021 Becokam Enterprise, Nigeria  Executed digital marketing campaigns that increased website traffic by 50% within 6 months, leveraging SEO, SEM, and social media strategies.  Leveraged cold calling and LinkedIn outreach to secure high-quality appointments, surpassing monthly targets consistently.  Built and maintained a robust pipeline of 500+ qualified leads monthly, leveraging tools like HubSpot and Salesforce to streamline follow-ups and nurture relationships.  Implemented follow-up sequences using tools like Apollo.io and Lemlist, leading to a 25% rise in positive email responses.  Increased client retention rates by 40% through personalized account management and post-sale engagement initiatives.  Exceeded monthly sales targets by implementing customer-centric strategies, achieving a 25% increase in revenue over 12 months. Social Media Advocate January 2020 – August 2020 Madison Avenue Entertainment Group, Nigeria  Leveraged cold calling and LinkedIn outreach to secure high-quality appointments, surpassing monthly targets consistently.  Aligned social media strategies with broader marketing goals, contributing to a 20% increase in overall brand awareness.  Created and scheduled daily posts using tools like Hootsuite, Buffer, and Later, maintaining a consistent brand voice and achieving 25% higher engagement rates.  Conducted competitive analysis to identify gaps and adjust strategies, positioning the brand as a leader in its industry niche.  Responded promptly to audience queries and feedback, improving customer satisfaction scores by 30%. Lead Generation & Appointment Setting April 2019 - January 2020 Social Flare  Analyzed market trends to identify new business opportunities.  Collaborated with sales teams to develop and implement effective sales strategies.  Improved lead qualification process, resulting in a 25% increase in conversion rates and streamlined pipeline management.  Generated over 2,000 qualified leads within a 3-month time-frame, increasing sales opportunities by 35% through targeted outreach campaigns.  Utilized CRM tools (HubSpot, Salesforce, Zoho) to track, nurture, and convert leads, reducing response times by 35%. SKILLS  Lead Nurturing & Conversion  Customer Relationship Management  Appointment Scheduling  CRM Tools (HubSpot, Salesforce, Pipedrive)  Email Automation Tools (Apollo.io, Lemlist)  Negotiation Skills  Time Management  Process Optimization  Lead Generation & Qualification  Cold Calling & Cold Emailing  Strong Organizational Skills   Solution Selling & Upselling Strong Communication Skills (Oral and Written)  Sales Outreach CERTIFICATION     ALX Virtual Assistant Career Essentials Salesforce Certification - LinkedIn HubSpot - Coursera IT Demand Skills -Digital Witch INTEREST Reading Nov 2024 Jun, 2024 Aug 2024 Sept 2024