Esther Anosike

PERSONAL INFORMATION Esther Anosike 9, Jejelaye street, Itele-Ayobo, Lagos, Nigeria. -- Sex Female | Date of birth 26/04/1993 | Nationality Nigerian PROFESSIONAL SUMMARY Experienced professional with diverse background in business management, project leadership, & software development. Proficient in a wide range of technologies and platforms with a strong focus on problem solving and delivering innovative solutions. Eager to leverage skills and expertise to contribute effectively to the mission of your esteemed Company. WORK EXPERIENCE September 2019 – April 2024 Operations Team Lead & Supply chain Management Jetstream Africa Ltd., Tema, Ghana. ▪ Managed operations in Ghana and Nigeria, ensuring seamless execution and experiences with clients; ▪ Organized and ensured smooth end-to-end operations on ground in Kenya and overseas; ▪ Created an SOP documentation to ensure that project policies and processes are followed and practiced according to the company standards to facilitate 100% operational efficiency within the company; ▪ Utilized project management tools to facilitate projects and customer shipment process; ▪ Collaborated with cross functional teams to integrate logistics processes and technology; ▪ Conducted global research and analysis, informing decision-making for effective shipment completion. September 2018 – August 2019 Business/ Product Developer Jossokel Company Ltd., Accra, Ghana. ▪ Developed professional relationships with existing clients by organizing a 30minute on-site visits; ▪ Successfully managed our online presence for over 6 months; ▪ Evaluated client business needs and matched customers to appropriate product and resources; ▪ Liaised with the design team to coordinate and create beautiful user experience for customers; ▪ Collaborated with other departments to develop new strategies to capitalize on emerging customer and market trends. September 2016 - July 2017 Administrative Assistant Joint Professionals Training and Support.(JPTS) Lagos, Nigeria. ▪ Facilitated communication between stakeholders, optimizing operational efficiency. ▪ Provided technical support and solutions, contributing to a seamless user experience. ▪ Accurately reconciled and processed expense reports for 5 program centers. ▪ Kept and maintained an accurate filing system for preservation of office information. ▪ Received, sorted and distributed incoming mail. ▪ Dealt with routine enquiries by telephone and escalated more complex matters to appropriate members of staff. EDUCATION AND TRAINING 2017 - 2018 (Non-Degree) Business and Software Development Meltwater Entrepreneurial School of Technology (MEST) Software Entrepreneurship 2010 - 2014 B.Sc (Hons) Business Management and Computer studies Wisconsin International University College, Accra, Ghana First Class PERSONAL SKILLS Official Language English Other Language(s) French Basic Igbo Native Yoruba Native Communication skills Good communication skills gained through experience in collaborating with cross functional teams and interaction with a broad spectrum of users. MEST project included organizing and facilitating consultations with end users and stakeholders, thereby strengthening abilities to deal effectively with stakeholders at all levels. Project Management and Execution Excellent project leadership skills enhanced through the work done in Jetstream, which included the engagement of team members as well as business owners and third party vendors. Similarly, the end-to-end shipments helped to strengthen management skills through the various shipments completed across the globe.. Advanced software proficiency Proficient in the use of Microsoft Office suite (word, excel, powerpoint) and project management software (Asana, Trello, MS project) for complex reporting, project planning, scheduling, and task management. Other Interests ▪ Networking ▪ Problem solving ▪ Traveling ▪ Continuous learning ADDITIONAL CERTIFICATIONS 2016 Project Management Professional 2016 Health and Safety course (HSE I,II,III)