Esther Amabuo

Esther Amabuo

$5/hr
Manage and follow up on prospects, improving lead conversion and utilize salesforce track
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Akwa, Anambra, Nigeria
Experience:
1 year
About

I am a reliable and customer-focused Customer Service Representative with experience in handling customer inquiries and providing excellent support.

I have worked as a Customer Service Representative in a freelance capacity for over 1 year, where I was responsible for:

  • Responding to customer inquiries via phone, email, and live chat

  • Resolving customer complaints and providing effective solutions

  • Assisting customers with product or service information

  • Maintaining accurate records of customer interactions

  • Ensuring a positive customer experience at all times

I have strong communication and problem-solving skills, and I am comfortable working with tools such as Google Workspace, CRM systems, and communication platforms like Zoom.

I am patient, detail-oriented, and committed to delivering high-quality service. I am currently seeking remote opportunities where I can contribute to customer satisfaction and company growth.

Languages
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