Esther Agnes

Profile I am a Biology graduate with a lot of experience at Lab during my college years. I always interest to develop myself in every way, so firstly I expanded my communication skill by being Sales in an Export Company, and then currently working in Bank Industry, specialized in Product Management and Procedure Development. Seeking a fulltime position in the field where I can apply my knowledge and skills for my continuous improvement. Skills Esther Agnes Somba Info 25th Date of Birth : August Sex : Female Status : Married 1994 Contact Phone: - WhatsApp: - Email:- Languages Verbal and written English Bahasa Indonesia Education Bachelor of Science, Major in Biology (S.Si) Manado State University (UNIMA) 2012 – 2016 GPA : 3.81 Certificate Banking Risk Management Level 2 BSMR      System and Procedure Product Management Presentation Public Speaking Biology and Lab related    Ms. Office (PPT, Excel, Word) Procedure (ARIS Version 10.0) Interpersonal skill Work Experience B2B Product Governance Dept Head PT Bank Nationalnobu Tbk (Jakarta) l Jan 23 – Present  Design and do the initial draft of procedure or policies (specialized in B2B segment).  Managing B2B product/service (digital related) licensing to Bank Indonesia and OJK. Digital Product Management Specialist (Manager) PT Bank Nationalnobu Tbk (Jakarta) l Sept 22 – Dec 22  Design and draft the procedure or policies (specialized in Digital Banking for SME and Data Management).  Managing B2B product/service (digital related) licensing to Bank Indonesia and OJK. Procedure Development Specialist PT Bank BTPN Tbk (Jakarta) l Sept 20 – Aug 22  Specialized in Retail Digital Banking (Jenius and Wow) and Retail Account Services (Operation unit) procedures.  Liaise with related units to design the process improvement (such as SEIRI Transfer Operation for Corporate Customers, Wow ANTASENA, ARIS Designer (gather requirement, do the SIT, UAT and the socialization), Null Escrows Balance Closing, etc.).  Support and handle several projects in regard to Digital Banking product (Jenius Credit Card, Wow Antasena, Jenius FCY, Jenius Insurance, etc.)  Responsible in manage and reviewing user access matrix of applications that used by Operations.  Direct report to Operation Procedure Development Head System and Procedure (Senior Staff) PT Bank Mayora (Jakarta) l Feb 18 – Sep 20  Drafting and revising company policies.  Cooperate with other units in making procedures and policies.  Distribute every released policy to all employees by email and Internal Web.  Responsible in policies monitoring and its implementation.  Make a monthly report such as System and Procedure Realization, Risk Event, etc.  Responsible in archiving and storing documents related to SOP, Memos, and other company policies.