Esther Adesoro

Certified Customer Experience Analyst, Virtual Assistant, Social Media Manager & a Graphics Designer with 8years of experience supporting fintech platforms, tech brands, founders, and entrepreneurs.

Proven in streamlining operations, managing customer support systems, analyzing user feedback/pain points, creating creative designs and behavior to develop solutions that enhance satisfaction and retention. Skilled in client experience management, process optimization, and digital tools to improve efficiency, engagement, and growth using Zendesk, CRM platforms, Microsoft Office and Google Workspace.

I am also multi-talented with good all round skills, which includes good planning and administration of tasks and projects. I can develop and maintain close working relationships with other support and development teams. Possess the personal drive to deliver a service that exceeds expectations through a positive, well-structured and organized work ethic.

I am currently looking for a position as a Virtual assistant or Graphics Designer. However, I am open to new possibilities that will allow me to learn and add value to the company with what I already know.