Esther

Okonkwo Esther Ifeoma Email:-Phone: - LinkedIn: [LinkedIn Profile] Portfolio/Website: [Portfolio/Website] PROFESSIONAL SUMMARY Highly organized and detail-oriented Virtual Assistant with 2 years of experience in providing administrative support to businesses and entrepreneurs. Skilled in managing schedules, handling correspondence, and streamlining operations to enhance productivity. Proficient in tools like Microsoft Office Suite, Google Workspace, Trello, and Asana. Known for excellent communication, problemsolving abilities, and a proactive approach to tasks. KEY SKILLS Administrative Support Calendar and Email Management Data Entry and File Organization Customer Relationship Management (CRM) Tools Social Media Management Travel Planning and Coordination Document Preparation Strong Communication and Interpersonal Skills Tech-savvy (proficient in Microsoft Office, Google Workspace) Time Management and Multitasking ACHIEVEMENTS Streamlined administrative processes, reducing turnaround time by 30%. Managed calendars and coordinated meetings for executives, enhancing team productivity. Assisted with social media management, increasing engagement by 25%. Conducted research and prepared detailed reports, improving decision-making efficiency. PROFESSIONAL EXPERIENCE Virtual Assistant Freelance/Remote Clients January 2022 – Present Managed calendars, scheduled appointments, and coordinated meetings for executives and teams. Handled email correspondence, drafted responses, and organized inboxes for better efficiency. Assisted with social media management, including content scheduling and engagement tracking. Administrative Assistant ABC Consulting Services February 2023 – December 2024 Provided day-to-day administrative support, including data entry, document preparation, and file management. Organized events and meetings, including venue booking, agenda preparation, and follow-ups. Assisted with customer support and inquiries, ensuring timely and professional responses. EDUCATION Bachelor’s Degree in Science Education University of Nigeria, Nsukka 2023 CERTIFICATIONS Virtual Assistant Bootcamp – 2023 Microsoft Office Specialist Certification – 2024 Google Workspace Productivity Certification – 2023 TOOLS & SOFTWARE Project Management: Trello, Asana, ClickUp Communication: Zoom, Slack, Microsoft Teams Productivity: Microsoft Office, Google Workspace CRM: Salesforce, HubSpot Design Tools: Canva, Adobe Suite LANGUAGES English (Fluent) Igbo (Fluent)