Esteban Miranda

I am an experienced IT professional with over 20 years of experience across telecommunications, government, NGOs, and consulting. My background combines technical knowledge, IT auditing, risk management, project oversight, and IT customer service. I have a strong foundation in cybersecurity and IT auditing, holding certifications in COBIT 5, ISO 27001, CCNA, and Scrum Master.

Throughout my career, I have designed and executed IT audit programs, evaluated internal controls over financial reporting, and conducted technical tests in operating systems and databases using tools like IDEA. I have also worked closely with IT support teams and customer service operations, ensuring that technology solutions meet both operational and user needs. This experience has given me a practical understanding of how IT services impact business processes and customer satisfaction.

I have led teams and projects, balancing technical expertise with interpersonal skills to achieve objectives efficiently. My experience as both an internal and external auditor has provided insight into organizational processes, risk evaluation, and the importance of communicating technical findings clearly to management and stakeholders.

I am skilled in identifying security gaps, implementing best practices, and helping organizations strengthen IT governance frameworks. I understand the importance of aligning technology, compliance, and business goals, and I enjoy working in dynamic environments where I can contribute to both technical solutions and strategic decision-making.

Continuously improving my skills in emerging technologies and cybersecurity trends is a priority for me. I am motivated by challenges that require problem-solving, critical thinking, and collaboration. My ability to learn quickly and adapt to new tools and methodologies has been key to successfully completing projects across different industries.

I am seeking remote opportunities where I can apply my experience in IT auditing, cybersecurity, risk management, and IT customer service while contributing to organizations that value both technical expertise and clear, actionable guidance. My combination of technical knowledge, auditing experience, and hands-on IT service experience allows me to make meaningful contributions to teams and projects worldwide.