Essien Chinyere Fortune

I ISAME-V Nigeria Limited (2022 – Present)

Customer Support / Administrative Officer

Responded to employee and client inquiries, providing clear, accurate, and timely information.

Managed records and updated internal systems, ensuring data accuracy and confidentiality.

Assisted individuals with onboarding processes, explaining procedures and policies clearly.

Resolved issues and complaints professionally, ensuring positive outcomes.

Supported internal teams with documentation and follow-ups to ensure smooth operations.

Maintained professionalism in all interactions, improving satisfaction and trust.