Essex Z Borbolla Jr. |Virtual Assistant
Location: Manila, Philippines
Email Address:-
Personal Information
Date of birth: November 27, 1987
Age: 31
Status: Married
Educational attainment: College graduate of BS Computer Science at St. Clare College of Caloocan SY-
Skills:
Data entry
Email handling
Call handling
Typing speed of 50wpm
Technical Support/Troubleshooting
Career Summary
October 2017 – Present
Company Name: KeHE Distributors
Position: Inbound Logistics Assistant/Track and Trace Dept.
Work Outline
Monitor purchase orders from the day it was created up until it reach the warehouse. Our main goal is to make sure that the purchase order will arrive on its scheduled arrival date. Daily task includes answering emails, calling vendor/manufacturer and help resolving issues of purchase orders if there is any.
November 2016 – August 2017
Company Name: Convergys Philippines
Position: Customer Service Representative
Work Outline
Answers phone calls and assisting customers with their inquiries. Provide excellent customer service experience.
November 2015 – May 2016
Company Name: Teleperformance Philippines
Position: Technical Support Representative.
Work Outline
Answers phone calls to help customers whenever they have issues with their services. Walk them through in troubleshooting their services over the phone to resolve their inquiry.
