Espher Aguilar

ESPHER AGUILAR Virtual Assistant / Digital Marketing WORK EXPERIENCE Virtual Assistant (Real Estate, SMM, Email Marketing, Graphics Design, Video Editing, Website Developer, SEO) September 2022 – July 2023 EDUCATION AMA Computer College BS INFORMATION TECHNOLOGY Completed in 2012 CONTACT M:-P: - A: 972 Purok 28 Ma-a Davao City SKILLS Internet Research Lead Generation Customer Service/Support Graphics Design Video Editing Social Media Management Administrative Task Google Sheet/Excel Expert Copywriting Key responsibilities: Design social media posts, logos, newsletters, post cards, etc. Edit videos for social media posts(FB, IG, Reels, YouTube, Shorts) Send out weekly and monthly newsletter, and mass texting Project Management, created new company/business name, tagline/slogan, created new system flow and flow chart, automation management, system integration, API's Website design, Web SEO Virtual Assistant (Real Estate, Lead Generation, Data Enty, SMM, Copywriter) June 2021 – August 2022 Key responsibilities: Inbox and calendar management Lead generation, Skip tracing, Manage social media accounts Competitor research, property research and manage listings Data management, create/update, import/export database contacts Administrative task, set and track sales targets for the team Keep records of calls and sales and record useful information Call Center Associate OpenAccess BPO February 2019 – April 2022 Key responsibilities: Provide excellent customer service, contact solutions, and respond quickly through phone, email, and live chat Assist customers with order placement, status updates, and order modifications ESL Teacher November 2017 – January 2019 Key responsibilities: Prepare classroom and course materials, Assign homework and exams, Grade students’ assessments, Maintain records of student attendance and grades, Inform parents about student progress. Customer Service Representative VXI Global Holdings June 2016 – September 2017 Convergys September 2015 – 2016 Sycore Business Solutions Corporation May 2013 – May 2015