Esperanza Perfecto

Esperanza B. Perfecto B7 L14 Recto St. South 2 Camella Springville Bacoor, Cavite Mobile Number:- E-mail Address:-Skype ID: esperanza.perfecto Birthday: August 01, 1983 PROFESSIONAL OBJECTIVE: To advance my knowledge and experience with varied industry accounts and enhance my management skills. I look forward to new challenges that could provide me opportunities to learn new techniques that will broaden my knowledge and experience as well as develop to new skills. WORK EXPERIENCES: Mathiou Services – Flexible Time Agreement Accounts Administration     Nov 2016- Present Checking of employee’s timesheet versus automated tracking software. Adding and/or editing of correct time thru client’s software Communicating and resolving issues with employees and managers. Sending discrepancy report and week consolidation report to managers. Jonathan Siegel – Flexible Time Agreement Jan 2016- Present Virtual Assistant-Part Time  Downloading of data from different websites and uploading to a testing software for analysis   Solsource Logistics – Flexible Time Agreement Apr 2016- Nov 2016 Finance Admin  Entering Billing and Collections  Generation of Accounts Payable and Accounts Receivable Ageing Report  Entering Settlements  Receiving Phone Calls from Vendor  Shami Technologies – Flexible Time Agreement Accountant  Updating of Accounting Books from 2014-Present using Quickbooks Online and Dropbox.  Mederi AG – Flexible Time Agreement Web Research      Oct 2015- Jul 2016 Web Researching about medical and health related data.  Data Entry using Client’s Database and Google Spreadsheet  JACOBS HOME FURNITURE – Flexible Time Agreement Virtual Assistant-Fixed Project  Feb 2016- Jun 2016 Jan 2016- Feb 2015 Web Researching on products in different product web sites for e-commerce  Completion of data in Google Spreadheets (Inventory and Discounts).  Invoice generation using Microsoft Excel and Google Drive.  ILJ FURNITURES – Fixed Project  Nov 2015- Nov 2016 Creation of spreadsheet template to track order, profit and expenses.  SIGMA DOORS – Fixed Project Oct 2015- Dec 2015      Article/ Content Writing, Web Researching  Data Entry using Microsoft Word and Excel)  Uploading Word Documents into two Wordpress website.  Completion of data in Google Spreadsheets and organizing Google Drive. ACCENTURE DELIVERY CENTER MANILA Sept 2010 – Sept 2015 Cybergate Tower 1 Pioneer St. Boni Ave. Mandaluyong, Philippines Junior Team Lead (Accounts Payable Scope handling Australia, New Zealand, Hong Kong, Indonesia, Malaysia, Singapore, Philippines, Thailand, Vietnam) June 2011– Present          Ensure both contractual and operational SLAs and KPIs are met (responsibility of delivering the service within agreed deadlines and at the required quality).  Prepares periodic and ad-hoc PTP reporting including Operational Excellence compliance documentation. Updating desktop procedure manual.  Provides coaching to the staff on periodic basis and as needed.  Provides training and development for the staff on a periodic basis and as needed.  Collaborates with Delivery Lead/Manager in identifying improvement opportunities and in driving innovation within the team.  Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.  Served as Point of Contact (POC) for both internal and external clients.  Ad hoc assignments by Delivery Lead / Manager.   Procure to Pay Senior Analyst (Accounts Payable and Quality Assessor) (September 2010 – June 2011 [Part Time QA/Part time AP Invoice Processor/Payments]) Quality Assessor       Do random checking of processed Invoices such as Invoice number, date, amount, currency and if it under specific vendor using FBL1N reporting from SAP.  Advise Invoice processor to validate error committed and ask for correction or reversal.  Do reports for consolidated errors per Invoice processor per month to be passed and validated by the Team Lead.  Accounts Payable Invoice Processor for Australia, New Zealand, Hong Kong, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam               Processes invoices, including those with and without a purchase order to SAP using MIRO, FB60, F-43, and YM70.  Point of contact for reversals of sap documents using MR8M, F-03 and FB08 for invoice posted and FBRA for reversal of payment run.  Point of contact for investigating and correcting entries in SAP using FBL1N, FB03, MRI6, ME23N and FBL3N,  Accurate, efficient and organized completion of daily responsibilities assigned by team leaders.  Escalates production issues to team leader as appropriate using PRT and SAP.  Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.  Able to improve processes to minimize cost and improve savings by sharing best practices.  Processes adjustments by journal entry during month end.  Processes vendor reconciliations.  Other ad-hoc tasks assigned by Team Lead.   Payments Processor (ASIA Pacific)    Processed scheduled payments for Local, Non Group, & Intra Group vendors of nine countries using SAP T Code  (F110). Australia, New Zealand, Malaysia, Thailand, Singapore, Philippines, Indonesia, Vietnam, Hong Kong Clearing of Documents for eight countries using SAP T code (F-53, FB1K).  Issuing of checks to the vendors based on Local finance advise (FCHN, F-58)  PROPLE BPO INCORPORATED 12th Floor Chatham House Building 116 Valero corner V.A Rufino Streets Salcedo Village, Makati City, Philippines Dec 2007 to Sept 2010 Accounts Payable/Procure to Pay Senior Analyst           Processes pre-coded invoices, including those with and without a purchase order.  Accurate, efficient and organized completion of daily responsibilities assigned by team leaders.  Escalates production issues to team leader as appropriate.  Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.  Able to improve processes to minimize cost and improve savings by sharing best practices.  Processes payments.  Processes bank reconciliation and vendor reconciliation.  MAGCO INCORPORATED (DISTRIBUTOR OF MASSEY FERGUSON TRACTOR) EDSA, Quezon City, Philippines Feb 2004 to Aug 2007 Accounting Assistant             Receiving, processing of Accounts Payable Invoices and Expense Reports using QuickBooks Pro.  Receiving and encoding of sales.  Processes bank reconciliation statements.  Inventory of stocks every quarter.  Costing of Tractors and Spare Parts.  Handles petty cash accounting.  Computation of Company’s Payroll and Commission.  Preparation of monthly Philippines government reportorial requirement, e.g. SSS contributions, Medicare contributions, Home Development Fund contributions and Tax Compensation.  Assist in preparation of year-end schedule for audit.  SKILLS / Abilities: Functional      Solid knowledge, familiarity and experience in BPO industry.  Ability to be trained and cross trained in several business procedures which relates to back room business functions such as accounting and administrative tasks.  Strict adherence and compliance to service level objectives and metrics, including having internal (personal objectives and goals that assures result that exceeds expectations.  Technical        Solid knowledge in ERP Accounting System such as SAP, Quick Books and Peach Tree Accounting System.  Superior computer skills, particularly data processing applications like Microsoft Excel, Word, Power point and Outlook, Google Spreadsheets and Drive and Dropbox.  Deep analytical and strategic thinking.  Fluent speaker of English and Filipino language.  Managerial       Ability to manage own time and adhere to strict schedules.  Ability to provide work leadership for a team with defined area of responsibility.  Ability to set goals and performance.  Ability to work and lead under pressure.  Interpersonal    Goal oriented and results driven.  Ability to communicate effectively with all levels of the organizations.  EDUCATIONAL BACKGROUND: College- Polytechnic University of the Philippines Bachelor’s Degree in Accountancy SEMINARS AND TRAININGS: “FY12 ISO 27001” Accenture, July 2012 “Client Data Protection” Accenture, July 2012 “Effective Business Communication” Accenture, August 2011 “Leadership Skills for New Supervisors” Accenture, August 2011 “First Things First” Accenture, August 2011 “Coaching in the Workplace” Accenture, July 2011 PERSONAL INFORMATION: Born on 1st of August 1983 on Manila. Married and a Filipino Citizen. Fluent in English and Filipino both in oral and written communication. Competent in Microsoft Office Applications such as Word, Excel, Power Point. Well experienced in SAP Accounting System and Quickbooks. Interests and hobbies includes reading, going out with friends, internet surfing. Dynamic, self-motivated, proactive, self-propelled and a team player. CHARACTER REFERENCE: Available upon request. I HEREBY CERTIFY that the above information is true and correct. ESPERANZA BULANADI PERFECTO