Eso Uchenna

ESO UCHENNA PROFESSIONAL SUMMARY I am a detail-oriented Data Analyst and Virtual Assistant with a strong record of helping businesses make better decisions and stay organized. My approach is straightforward: understand the goal, keep communication open, and deliver results on time. I enjoy solving problems, learning new skills, and supporting teams across different time zones. Whether it’s cleaning data for a report or keeping a busy calendar running smoothly, I bring reliability, accuracy, and a positive attitude to every task. CORE SKILLS Technical • Data analysis: Excel, Google Sheets, SQL, Power BI • Data cleaning and reporting • File organization and document formatting Project & Virtual Support • Calendar and email management • Meeting coordination and note-taking • Customer and client communication Soft Skills • Strong communication and writing • Problem-solving and critical thinking • Time management and reliability • Adaptability and quick learning EXPERIENCE Freelance Data Analyst & Virtual Assistant – Remote • • • - Designed a cost saving dashboard tracking revenue, expenses, and margins and reduced operating costs by 15% within six months. Managed email, scheduling, and file sharing for 4 high-growth startups, reducing missed deadlines and meeting delays by 30%. Coordinated 20+ cross-time-zone meetings per month, documenting follow-ups that boosted project completion rates by 25%. DATA ANALYSIS AND COLD CALLER GLOBACOM • • • • • • • - Collected, cleaned, and analyzed 1.2 million+ telecom records to uncover sales patterns and churn triggers. Built KPI dashboards for daily call volumes, lead conversions, and retention rates, giving the sales team actionable intelligence. Boosted lead-to-sale conversion rate by 18 % and cut customer churn by 12 % within six months. Personally averaged 80+ outbound calls per day, consistently exceeding the 60-call team target by 33 %. Drove an additional ₦15 million in monthly revenue by focusing on premium customer segments. Produced weekly performance reports with 99 % data accuracy, delivering quick, reliable metrics on call outcomes and customer behavior. Enabled management to adjust marketing and sales strategies within 24 hours, accelerating decision-making. EDUCATION BSc In Accounting Education University of Nigeria Nsukka - Data Analytics Stelmon Technologies limited - SAMPLE PROJECTS • Sales Trend Dashboard: Designed a Power BI dashboard that revealed seasonal buying patterns, helping a retail client plan inventory. • Virtual Office Setup: Streamlined communication tools (Slack, Google Workspace) for a startup team, improving response time by 30%. REFERENCES Available upon request.