Esmerlin Paulino Montero

With 10 years of experience in the BPO industry, I have honed my skills in customer service, sales, and retention. I have worked with well-known companies like Yahoo and AOL, where I consistently delivered exceptional support and results. My background in computer science 💻 provides me with a solid foundation to understand and resolve technical issues effectively. I am passionate about self-improvement 📚 and always strive to enhance my skills and knowledge to serve my customers better and contribute to my team's success.