Eslam Mohamed
Business Graduate |
Accounting & Marketing
Cairo
Experience
Freelancer: Remote VA & Performance Marketer
self employed
Remote
Nov 2022 - April 2024
CRM & Sales Management: Acted as a remote coordinator for
US/Canada contractors, managing lead qualification and
scheduling using digital CRM tools.
Lead Generation: Executed end-to-end Meta Ads campaigns,
achieving great CPL for high-ticket service providers.
Administrative Support: Handled all forms of client
communication, calendar management, and daily reporting
on campaign performance.
Concentrix
Customer service representative
Giza
May 2024 - June 2025
Customer Support: Provided high-level technical support for
English-speaking customers, resolving complex issues in a
fast-paced environment.
Data & Systems: Managed user data entry and
troubleshooting within proprietary software systems with
100% accuracy.
Education
Alazhar Univeristy Cairo
Business
-
Technical
Connectivity: [~30 Mbps] Fiber Internet + 4G Mobile Backup.
Power Redundancy: Dedicated UPS (Uninterruptible Power
Supply) for 100% uptime during power outages.
Hardware: Professional noise-canceling headset + High-spec
laptop for multitasking.
Skills
Calendar Management
Microsoft Office
Meta Ads Manager
Canva Graphic Design
Data Entry
Copywriting for Ads
Meta ads / lead generation