Eslam Mohamed

Eslam Mohamed

$6/hr
Virtual Assistant & Operations Specialist (Customer Support & Lead Gen)
Reply rate:
-
Availability:
Part-time (20 hrs/wk)
Location:
Helwan, Cairo, Egypt
Experience:
3 years
Eslam Mohamed Business Graduate | Accounting & Marketing Cairo Experience Freelancer: Remote VA & Performance Marketer self employed Remote Nov 2022 - April 2024 CRM & Sales Management: Acted as a remote coordinator for US/Canada contractors, managing lead qualification and scheduling using digital CRM tools. Lead Generation: Executed end-to-end Meta Ads campaigns, achieving great CPL for high-ticket service providers. Administrative Support: Handled all forms of client communication, calendar management, and daily reporting on campaign performance. Concentrix Customer service representative Giza May 2024 - June 2025 Customer Support: Provided high-level technical support for English-speaking customers, resolving complex issues in a fast-paced environment. Data & Systems: Managed user data entry and troubleshooting within proprietary software systems with 100% accuracy. Education Alazhar Univeristy Cairo Business - Technical Connectivity: [~30 Mbps] Fiber Internet + 4G Mobile Backup. Power Redundancy: Dedicated UPS (Uninterruptible Power Supply) for 100% uptime during power outages. Hardware: Professional noise-canceling headset + High-spec laptop for multitasking. Skills Calendar Management Microsoft Office Meta Ads Manager Canva Graphic Design Data Entry Copywriting for Ads Meta ads / lead generation
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