ESEOGHENE OFUEGBE
Executive / Administrative Virtual Assistant || Customer service
Summary
I am an Executive Virtual Assistant with a proven track record of supporting busy
professionals and business leaders. With training from the ALX Virtual Assistant program
and two years of hands-on experience, I specialize in optimizing administrative workflows,
managing schedules, and handling high-level tasks to help executives focus on their core
goals.
My goal is to provide seamless, efficient, and reliable support, enabling clients to maximize
productivity and achieve strategic objectives.
Core Skills and Services
Executive Calendar Management: Comprehensive scheduling, conflict resolution, and time
optimization.
Inbox and Email Organization: Prioritizing communication, managing follow-ups, and
drafting responses.
Meeting Coordination: Preparing agendas, scheduling, and aligning all stakeholders.
Research and Data Analysis: Providing actionable insights through in-depth research and
report preparation.
Travel Planning: Organizing itineraries, securing bookings, and managing logistics.
Confidentiality: Handling sensitive information with the utmost discretion and
professionalism.
Experience
Executive Virtual Assistant
Freelance | Remote
2023 – 2024
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Supported C-suite executives and entrepreneurs with daily operational tasks and
strategic planning.
Implemented organizational systems that improved efficiency by 25%
.Handled client communications, scheduled high-priority meetings, and managed
project timelines.
Customer Service Representative
PAC Asset Management| Hybrid
2020 – 2022
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Resolved customer inquiries and issues with a 98% satisfaction rate.
Managed multiple communication channels and maintained accurate records of client
interactions.
Education and Certification
Ambrose Alli University ( B.A History and ISD)
ALX Virtual Assistant Program: Advanced training in executive support and virtual tools.
Portfolio Highlights
● Delivered 100% error-free calendar management for a global team of executives.
Managed a high-volume inbox, prioritizing critical communications and reducing response
time by 40%.
● Successfully organized a virtual summit for a client, coordinating schedules and
logistics for over 50 participants.
Technical Expertise
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Productivity Tools: Google Workspace, Microsoft Office, Trello, Asana, Slack.
Communication Platforms: Zoom, Microsoft Teams, Gmail.
Specialized Tools: CRM software (e.g., Salesforce, HubSpot) and travel booking
platforms.
Why Work With Me?
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I bring structure and clarity to your workflow, ensuring tasks are completed efficiently.
I am committed to professionalism, reliability, and confidentiality.
I am skilled in anticipating your needs and delivering proactive solutions.
Contact:
Email-LinkedIn: https://www.linkedin.com/in/ofuegbeeseoghene
Portfolio Website:https://myva-portfolio-canva.my.canva.site/
