Hi, I'm Erwin Bryan Saavedra, a Bachelor of Science in Hotel and Restaurant Management graduate with strong experience in hospitality, customer service, and remote virtual assistance. I run my own Etsy shop, where I handle customer inquiries, product listings, and day-to-day store operations while using SEO tools like eHunt for better tags and visibility, and marketing research tools like NicheCopycat to study competitors and identify winning products. I am organized, detail-oriented, tech-savvy (no coding), and comfortable supporting online businesses with admin tasks, e-commerce support, basic sales tracking, and social media or online presence assistance.