Erwin B. De Jose

Erwin B. De Jose

$500/hr
I am a trained Customer Service Representative, able to handle back office related processes.
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
44 years old
Location:
Roxas City, Region 6, Philippines
Experience:
1 year
 CAREER OBJECTIVE To be employed in a company that would give me the opportunity to work remotely at the comfort of my own home and at the same time giving me the opportunity for personal advancement through financial and job security. EDUCATIONAL BACKGROUND 2009 ~ 2010BS HRMFilamer Christian University 2004 ~ 2006BS Computer ScienceFilamer Christian University (2 Years) 1994 ~ 2000SecondaryCong. Ramon A. Arnaldo High School 1988 ~ 1994PrimaryPres. Manuel A. Roxas Mem. School ON JOB TRAINING Clerical Working Student Filamer Christian University June 2004 ~ March 2005President's Office Roxas Avenue, Roxas City, Capiz 5800 DUTIES: Assistant to the Administrative Assistant of the University's President. Performing tasks not limited to clerical work., e.g. dusting the office, mopping the floors or maintaining the cleanliness in general and serving food & coffee for the president and his guests. PROFESSIONAL WORK EXPERIENCE Provincial Recruitment OfficerePerformax Contact Centers & BPO May 11, 2016 ~ May 24, 20173rd flr., JY Square IT Center 1 Salinas Drive, Lahug, Cebu City Philippines 6000 DUTIES: Interview possible applicants. Leads generation. Marketing and promotions to boost recruitment. Customer Service AssociateWNS Philippines Inc. April 21, 2009 ~ June 5, 2009Superstore Bldg., Times Square St., Araneta Center, Cubao, Quezon City, Philippines DUTIES: Answers inbound calls for T-mobile UK. Troubleshooting phone applications and sending over-the-air data. Up selling top-up and data promotions. Pharmacy Services Rep.APAC Customer Services Inc. Sept. 21, 2007 ~ April 3, 2009Lot 1, Cyber Park, Araneta Center, Cubao Quezon City, Philippines DUTIES: Assisting Pharmacies and Doctors all over United States of America in processing pharmacy benefits and claims of customers and patients of Medco. Customer Service Rep Sykes (Formerly ICT Marketing Services Inc.) March 12, 2007 ~ Aug. 26, 200714/F Union Bank Plaza, Ortigas Center, Mandaluyong City, Philippines DUTIES: Caters to inquiries and concerns from customers in the USA for General Motors Acceptance Corporation. Up selling car parts and accessories. Assuring that first call resolution is implemented on each call. Promo PersonnelAlexander Resources Inc. May 08, 2003 to Oct. 08, 2003SAMSUNG ELECTRONICS 4/F Jaka II Bldg., 150 Legaspi St., Legaspi Village, Makati City, Philippines DUTIES: Meeting daily and monthly quotas for sales and also promoting new SAMSUNG products to customers. PERSONAL DETAILS: Address:Roxas City, Capiz Civil Status:Single Gender:Male Nationality:Filipino REFERENCE: Mr. John Paul Rafada Team Leader APAC Customer Services Inc. (Philippines) Mob. No. -
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