Ervin R. Mariano

   Ervin Mariano Customer Service Representative (CSR) (3 years 4 months) Stellar Philippines, Inc.     (- |-| PHP 25,000 | Antipolo City, Central Luzon Experience     6 years of total experience Jan 2016 - Present (3 years 4 months) Customer Service Representative (CSR) Stellar Philippines, Inc. | National Capital Reg, Philippines   Industry Call Center / IT-Enabled Services / BPO   Specialization Customer Service   Role Customer Service - General   Position Level 1-4 Years Experienced Employee   Monthly Salary PHP 15,000   Directory Assistance (Vodafone) (Australian Account) - we provide phone numbers and internet searches for customers. The challenge here is understanding the way our customers speak. I also handle some supervisor duties. All in all, I enjoy doing customer service as it teaches me patience and sense of accomplishment.       Mar 2015 - Dec 2015 (10 months) Accounting Analyst ( Accounts Receivables) Concerted Management Corporation | National Capital Reg, Philippines   Industry Accounting / Audit / Tax Services   Specialization Finance - General/Cost Accounting   Role Basic Accounting/Bookkeeping/Accounts Executive   Position Level Fresh Grad / < 1 Year Experienced Employee   Monthly Salary PHP 15,000       Aug 2013 - Feb 2015 (1 year 7 months) Accounting Supervisor / Bookkeeper / Admin Provenc'al Food Corporation | National Capital Reg, Philippines   Industry Food & Beverage / Catering / Restaurant   Specialization Finance - General/Cost Accounting   Role Basic Accounting/Bookkeeping/Accounts Executive   Position Level Fresh Grad / < 1 Year Experienced Employee   Monthly Salary PHP 30,000   Given that I'm the only accounting personnel to handle a restaurant, I basically do the whole accounting process ( Purchases, Sales, Inventory, Check Preparation, Check Releasing, Bank Reconciliation, P & L Statement, Financial Statement ) and other significant reports and monitoring. I'm working at Pasig for office works and go to our restaurant in Mandaluyong on specific days to pick up the sales, invoices, delivery receipts, bank statement and do the weekly inventory. I also have other responsibilities like DTR collection ( Payroll Purposes ) Monthly Tax Remittances and Monthly Contributions Remittances ( SSS, HDMF & Philhealth ). I find my current job to be very challenging and overwhelming because all these things are needed to be done on different locations, given that I always have my laptop ( for working purposes ) with me, which makes my travel a complete struggle. Examples are: SSS transaction is to be done in Q.Ave, HDMF in GMA Kamuning, Philhealth in Mandaluyong, Tax Remittances in Roosevelt. Etc. I'm OK with my current job but it is more physically challenging.       Education 2013 Pamantasan ng Lungsod ng Marikina Bachelor's/College Degree in Business Studies/Administration/Management | Philippines   Major Marketing Management   Vice President - Junior Marketing Management Association (PLMar Chapter) 2012 - 2013 Academic Scholar       2008 Prince N' Princess School High School Diploma in Basic Education | Philippines   Consistent Honor Student ( Grade 1 - 4th Year High School ) Class Valedictorian ( Elementary & High School ) Academic Scholar Student Council President ( Elementary & High School )       Skills Advanced Microsoft Office 2003 And 2007, MYOB Accounting Software, People Skills Intermediate Quickbooks Accounting Software, Communication Skills, Analytical Skills       Languages Proficiency level: 0 - Poor, 10 - Excellent Language Spoken Written Filipino (Primary) 10 10 English 9 9       Jobstreet English Language Assessment (JELA) Date Taken 9 Feb 2015 Score 36/40       Additional Info Expected Salary PHP 25,000 Preferred Work Location National Capital Reg Other Information     Achievements Academic Scholar Consistent 1st Honor Student ( Grade 1 - 4th Year High School) Class Valedictorian ( Both Elementary and High School) Student Council President Math - Sci Club Officer BSBA - Junior Marketing Management Vice President       About Me Gender Male Age 26 years Address 162 Starlight St. Brgy. Cupang, Antipolo City, Central Luzon, Philippines Nationality Philippines