ERUM JAFRI
Email:-Skype ID: erum.jafri6
Phone: (-, (-
H U M A N R E S O U R CE S P R O F E SS I O N AL
Qualified Professional in Human Resources possessing Masters of Business Administration-HR, offering
over 10 years HR career distinguished by commended performance and proven results.
Extensive background in Strategic HR functions, including experience in employee recruitment and
retention, performance management, conflict resolution, benefits and compensation, HR records management,
HR policies, procedures and legal compliance.
Demonstrated success in recruiting the right talent for various technical positions from HR planning to
on-boarding employee.
HR SKILLS
Technical Recruitment
Negotiation & Networking
HR Policies & Procedures
HR Operations
Job Description
Employee Relations
Benefits Administration
Restructuring & Transition
Interviewing
HR Software/ERP
Training & Development
Performance Management
PROFESSIONAL EXPERIENCE
1. Usman Institute of Technology (UIT) – Karachi, Pakistan
Senior Officer/Deputy Manager HR (Reporting to Head, HR & Admin.), May 2016-present
Key Performance Areas:
Responsible for end-to-end process of technical recruitment for various faculty and staff positions;
Develop job descriptions and job postings to entice and attract the most talented professionals;
Render strategic HR support to the Management;
Develop HR strategy with regards to Recruitment & Selection, Talent Management, Training &
Development, Resource Optimization, Organizational Restructuring/ Transition, Compensation and
Benefits, Salary Structure;
Coordinate with various support teams to ensure smooth functioning of HR operations; define HR
strategies & policies pertaining to compensation, organizational development/ restructuring, service rules
and resource optimization;
Actively involve with Head HR & Administration in the preparation of Annual HR Budget.
Assist HR Head in streamlining pay scales and structure, assist with salary revision of all employees
including salary fixation, salary adjustment, salary comparison and salary trend etc.
Ensure prompt resolution of issues related to employee’s health & group insurances;
Involve in review & amendment of ERP/HRIS and administration of payrolls;
Enhance employee satisfaction through resolution of issues and grievances;
Monitor performance of employees for identification of training requirements;
Draft working papers and SoPs for strengthening processes and systems of UIT;
Manage various administrative aspects like disciplinary issues, granting of funds/ loans to employees
and other related issues;
Administer end-to-end process of performance review program.
2. Institute of Cost and Management Accountants of Pakistan — Karachi, Pakistan
Senior HR Assistant, April 2013-May 2016
Key Performance Areas:
Actively involved in the whole process of recruitment and played a key role in successful development of
SOPs for Recruitment & Selection Program;
Responsible for preparing job advertisement, organizing interviews, developing statement of marks,
issuing medical fitness form, letter of appointments, job descriptions, experience certificates,
discontinuation letters etc.
Dealt with grievances and implemented disciplinary procedures;
Developed HR planning strategies which consider immediate and long-term staff requirements;
Devised an organizational structure to strengthen HR reporting;
Actively involved in formal performance review program and updated their recommendations in employee
database;
Involved in the processing of employee’s training program (administered, maintained training records,
handled related enquiries, processed payment);
Assisted Deputy Director & Director HR in operational/strategic matters;
3. NACISEY PVT. LTD. — Karachi, Pakistan
USA Based FMCG
HR / Payroll Officer, Jan 2011 to April 2013
Key Performance Areas:
Involved in the processing and disbursement of employees salary.
Analyzed personnel’s skills and qualities required for each particular job and developed job descriptions
across all levels;
Promoted high performance culture within the organization through counseling;
Assisted HR Manager on developing Employees Manual to ensure compliance of Rules;
Saved company expense every month by reducing reliance on employment agencies;
Assisted Director HR in processing promotion & increment cases.
4. Knights System (USA Based Digital Marketing Agency)
Associate Content Writer (Remote Job), Mar 2020-Present
Key Performance Areas:
Write unique and well-researched content for clients from all industries (blogs, SEO, articles, website
content, social media posts, etc.);
Write convincing, results-oriented content for websites as well as SEO optimized website to drive organic
traffic;
Perform extensive web research to collect pertinent data and gather images related to the assigned area of
writing while keeping an eye on details (spelling, grammar, tonality);
Assist in the hiring and interview process of a number of candidates, train new interns and reviewing
Worked as an Intern at Administration Department for Hubco Power Company Ltd., 2009
Worked as an Intern at Marketing Department for Philips Electrical Industries of Pakistan., 2007
PROFESSIONAL ACHIEVEMENTS
Secured Highest Annual Performance Marks during FY 2018-19 in UIT
Received Appreciation for successfully organizing Convocation 2019 of UIT
Received Appreciation for successfully organizing major UIT events in 2018
Secured Highest Annual Performance Marks Award during FY 2017-18 in UIT
EDUCATION
Masters of Business Administration (MBA) in Human Resources, 2012 – 3.5 CGPA
PAF- KIET — Karachi, Pakistan
Bachelors of Business Administration (BBA) in Human Resources, 2008 – 3.3 CGPA
PAF- KIET — Karachi, Pakistan
Computer Skills:
HRIS applications (Oraserver)
ERP (e-Creatorz)
MS Office
REFERENCES
Will be furnished upon request