Erum Ameer

Erum Ameer Senior Virtual Assistant & Freelancer Motivated business graduate with 1+ year of virtual and 12+ years of onsite experience in executive assistance, administration, operations management, digital marketing, and much more. Proven track record in successful customer relationship management, documentation and digital file management, and multitasking across various business units. Tech-savvy, detail-oriented, and skilled in time management. Excited to leverage my organizational expertise and strong work ethic to effectively meet the demands of an organization. Work History Contact Address Karachi - Pakistan Phone- E-mail-LinkedIn https://www.linkedin.com/in/erum ameer Skills • Strategic Organizational Expertise • Strong communication • Leadership & Team Collaboration • Detail-oriented • Tech Savvy • Time management • Reliable and Loyal • Graphic Designing Software Microsoft Office Social Media Email Marketing Tools Google Workspace Adobe Photoshop Wix Stripe ChatGPT Languages Urdu: Native language English Solutions Inc-Pakistan & Sales Institute of Pakistan, Karachi Jun 2023 - Current Virtual General Manager (Remote), Jul 2023 – Present General Manager, Jun 2019 – Jun 2023 Accomplishments • Promoted within the company due to demonstrated leadership skills and a proven track record of delivering successful outcomes. • Monitored trends and recommended improvements to enhance product offerings and reduce costs, such as replacing physical invitations with digital ones. Key responsibilities Similar responsibilities to those in the previous three roles (Oct 2011 - May 2019), but with a greater emphasis on leadership, plus: • Strengthened relationships with clients, speakers, partners and vendors through effective issue resolution, timely delivery, and dynamic communication, ensuring lasting loyalty. • Recruited, trained, and managed a diverse team to drive projects and enhance organizational performance. • Integrated new technologies to streamline workflows and save time. • Regularly updated the President on expectations and progress. Solutions Inc-Pakistan, Karachi Oct 2011 – May 2019 Project Manager, Nov 2015 – May 2019 Accomplishments • Promoted to a managerial position within two years, a testament to strong dedication and exceptional performance. • Prevented the company from losing thousands of dollars by identifying and halting the erroneous printing of sponsor logos. • Reduced late hours by ensuring completion of tasks beforehand through a proactive approach, fostering a healthier work environment and better work life balance. Key responsibilities Similar responsibilities to those in the previous two roles (Oct 2011 - Oct 2015), but with a greater focus on management, plus: • Efficiently managed and updated extensive data and documentation to ensure easy, one-click access. • Ensured seamless client onboarding and delegate registration process, even under pressure, maintaining top-tier customer service and professionalism. • Worked closely with the executive team to plan, market, monitor, control and execute the project, ensuring flawless operations throughout all areas. • Created and executed modern, impactful, and cohesive digital marketing campaigns across various channels, including social media marketing, website design, event listings, and mailshots, ensuring a unified and effective strategy. Manager Coordination, Feb 2014 - Oct 2015 Accomplishments • Promoted to senior position within a short span of time, demonstrating increased productivity and rapid learning skills. • Sent personalized email to hundreds of prospects in a single day under tight deadlines. Key responsibilities All responsibilities from the Marketing Officer role (Oct 2011 – Jan 2014), plus: • Collaborated with the executive team to prepare meticulous and . • • documentation, including letters, proposals, packages, presentations, emails, and other marketing collateral, according to the given brief. Provided prompt updates to the event website, produced and distributed e newsletters and event invitations. Contributed the design and production of event stationery and ambience elements, ensuring high-quality and impactful materials. Marketing Officer, Oct 2011 - Jan 2014 Accomplishments • Demonstrated exceptional dedication and resilience by working 48 hours straight in the final two days before the event, ensuring its success. Key responsibilities • Contributed significantly to the executive team by assisting with the event planning, documents and data organization, orchestrating international marketing and coordination, facilitating seamless international travel arrangements and hiring and training of temporary staff. • Demonstrated strong organizational skills by expertly managing calendars and coordinating meetings, along with other day-to-day operations, with efficiency and precision. • Effectively coordinated with team members, clients, hotels, media, and vendors to provide comprehensive support. Education MBA (2009) Karachi University Business School - Karachi 3.758 GPA Interests • Tech • Effective Communication • Continuous Learning • Graphic Designing