Ershel Esguerra

I am an experienced Customer Service Representative with an extensive track record in the BPO industry, and a Virtual Assistant (through upwork.com). It's a proof that I can work under minimum supervision and I could be an asset to the company.

My experience and training, together with my penchant for detail, have all served to help make me a highly qualified and results-driven professional. I am totally committed in providing exemplary service and exceeding customer’s and client’s expectations. I invest time to learn each and every product we offer, not to mention any updates or changes made by the management. I have a good performance record and an impressive background in optimizing internal performance.

Long term relationship with my employer is what I'am looking for.