-Objective:
Experienced assistant restaurant
manager for seven years with
tons of exposure in customer
relation and administrative
tasks. Seeking to leverage my
technical and professional
expertise to grow as a virtual
assistant at your company.
ASSISTANT MANAGER 2 | JOLLIBEE FOODS CORP.
July 15, 2015- Up to present
Management:
• Cash Control Management Head using Advanced Manager
Work Station program. Fully accountable for store operating
master and petty cash funds. Encodes store expenses using
SAP CRM.
• Responsible for creating, improving, and implementing of
store operations service quality standards.
• Handling customer needs, answering feedbacks thru email
and phone calls. And accomplishing feedback resolution
report thru SAP CRM.
• Planning, monitoring and achieving “Manpower cost”
monthly budget.
• Responsible for hiring new employees and implementing
training system.
Key Achievements:
•
BEEDA First Awardee for 2018, certified training store
during first visit
•
Gold Star Awardee for 2016, 90% score on Food,
Service and Cleanliness Quality Audit
•
Presidential Awardee for performance excellence for the
year 2016, having 15% sales and profit growth
Internal Control Performance Awardee achieving double
100% rating in Inventory Management and Cash Control
audit in 2014
•
MARKETING IN-CHARGE | JOLLIBEE FOODS CORP.
June 5, 2012 – July 15, 2015
Management:
• Responsible for creating and implementing store promos
and updates to achieve monthly sales target.
• Ensuring all merchandising materials and other marketing
paraphernalia are in place, up and running.
• Conducting and interpreting marketing survey and
presenting its result.
• Designing suggestive selling programs to hype
side items and new products.
Key Achievements:
• Presidential Awardee for performance excellence for the
year 2014, having 12% sales and profit growth
EDUCATION
BACHELOR OF SCIENCE IN BUSINESS
ADMINISTRATION MAJOR IN MANAGEMENT
|October 2010 | STI COLLEGE
• Jollibee Scholar-
