EROMONSELE IMOLOAME
Salesforce Administrator-| - | LinkedIn | Trailblazer Profile | Edo, Nigeria
PROFESSIONAL SUMMARY
Salesforce Certified Administrator with hands-on experience configuring and customizing Salesforce orgs to meet business requirements. My expertise in automating business processes with Flows translates to increased efficiency and reduced manual effort for your organization, complemented by my proven ability to manage change and drive user adoption for seamless implementation. My technical expertise in Salesforce, combined with a strong project management background, enables me to drive significant organizational efficiency through effective and well-managed implementations.
PROFESSIONAL EXPERIENCE
ALX Salesforce Intern November 2024 - Present
Managed user security profiles and permission sets for users, ensuring appropriate access while maintaining data security standards
Built and optimized automation flows to streamline business processes, reducing manual data entry by approximately 25%
Created and maintained custom reports and dashboards enabling data-driven decision making for executive stakeholders
Performed data cleansing and maintenance, resulting in 98% data accuracy across core objects
Configured the Salesforce platform by creating custom fields, page layouts, business processes and record types according to business requirements, improving user experience and adoption
Change Champion & ICT Specialist - Ministry of Environment and Agriculture December 2018 - Present
Spearheaded adoption of new software systems, developing end-user training materials and documentation
Facilitated 20+ workshops resulting in 40% time savings, demonstrating ability to drive user adoption
Provided technical support for 10+ user inquiries weekly, showcasing troubleshooting skills applicable to Salesforce administration
Created project monitoring and evaluation system resulting in 30% cost reduction, demonstrating ROI-focused approach
Programme Manager - Smart Environment, Culture and Tourism December 2018 – December 2022
Led digital transformation initiatives using project management methodologies that could translate to Salesforce implementation skills
Managed cross-functional stakeholders and documented requirements, similar to Salesforce business analysis processes
Built consensus among 5+ departments, enhancing communication skills essential for Salesforce admin success
EDUCATION
Bachelor of Agriculture (Animal Science)
University of Benin -
SALESFORCE CERTIFICATIONS & ACHIEVEMENTS
Salesforce Certified Administrator
Salesforce Certified Associate
Salesforce Superbadge Achievements:
Security & User Management: Completed Security Specialist, User Access Specialist, and Authentication Governance Superbadges
Business Administration: Implemented comprehensive solutions for business unit configuration and automation
Process Automation: Designed and deployed approval processes and extended user access workflows
SKILLS
Technical skills
Soft skills
Salesforce Administration: User Management, Security Controls, Data Management, Reports & Dashboards
Salesforce Automation: Flows, Process Builder, Workflow Rules, Validation Rules
Salesforce Clouds: Sales Cloud, Service Cloud, Lightning Platform
Development Knowledge: Basic HTML, CSS, Apex (familiar), Visualforce (familiar), Lightning Web Components (familiar)
Integration Tools: Data Loader, Import Wizards
Additional Technologies: Microsoft Office Suite, Google Workspace, Canva, Figma
Effective Communication
Emotional Intelligence (EQ)
Adaptability
Problem-Solving
Teamwork
Time Management
Leadership
Creativity
Presentation.
