Ernielea Catangay

ernielea catangay London, Ontario · (226) 234 – 9860 ·-· www.linkedin.com/in/ernielea A marketing specialist with 4+ years of experience in retail and real estate industry, specializing in Digital Marketing, Social Media Management, Event Planning, and Customer Service Relations. Highly motivated with a strong work ethic and great attention to detail. SUMMARY OF QUALIFICATIONS Proficient in accessing customer needs and providing information regarding products and services In-depth knowledge in social media marketing and management Proven administrative and organizational skills, planning, and managing time effectively Adaptable and willing to take on new challenges CORE COMPETENCIES Microsoft Office Suite Social Media Management Adobe Photoshop Email Marketing Canva Google Ads Search EMPLOYMENT HISTORY Advertising & Promotions AssistantFeb 2016 – Dec 2020 Sprint International Inc. (Speedo Philippines) Educated customers about products and services and appropriately responded to inquiries resulting in customer satisfaction Initiated a series of integrated marketing campaigns utilizing brand guidelines, including emails, print, digital, outdoor, and social media analysis to increase brand awareness Collaborated with different departments in developing and successfully launching an E-commerce store that resulted in an 80% increase in total sales of the company and increase brick and mortar retail sales by 30% within a two-year period Boosted an international brand’s social media presence by 60% by creating attractive and engaging content and online promotions. Analyzed social media metrics and utilized information to optimize and formulate new marketing strategies ernielea catangay London, Ontario · (226) 234 – 9860 ·-· www.linkedin.com/in/ernielea EMPLOYMENT HISTORY (Cont’d) Marketing Officer July 2015 – Feb 2016 YKK Philippines Inc. Proofed and approved production and printing of promotional materials for sales executives Developed creative concepts for social media campaigns that accumulated 30% new followers and increased brand awareness Established and maintained customer relationships (B2B), providing product knowledge and marketing efforts to support their businesses, and converted 60% prospect leads into sales through cold calling Marketing Assistant (Project-based contract) April 2015 – July 2015 Belle Corporation, Philippines Assisted marketing supervisor in providing advertising materials to sales team by contributing ideas to concept development, strategic planning, and marketing operations Designed, planned, and executed exhibit booths for conventions and malls and property preview events for sales executives and clients Contributed ideas to concept development, strategic planning, and marketing operations EDUCATION Bachelor of Science in Business Administration June 2011 – April 2015 Major in Marketing & Advertising De La Salle University – Dasmarinas, Philippines RELATED TRAINING Workplace Communication Skills for Business April 2021 – July 2021 Occupation Specific Language Training Fanshawe College Writing Professionally Occupation Specific Language Training Nov 2021 – Dec 2021 Fanshawe College