Ernest Noah Eyengono

ERNEST, NOAH. E Pasig City, 1607, Philippines -- CAREER OBJECTIVE To secure a position to leverage my communication and interpersonal skills to serve customers. Problem solver, keen on details, good with decision making, and can multitask with less supervision. Aiming to foster a positive relationship between the customers and the company. PROFESSIONAL PROFILE • • • Customer Service Representative: 3+ years of experience in customer service and virtual assistance. Bilingual in English and French Proficient in working in shifts and working in a 24/7 work environment. SKILLS • Chat support, email handling, and phone handling (outbound) • Customer relations management and client follow up • Crafting effective training programs digitally • Running tactical and technical training sessions • Dealing with logistics and documentation • Social Media management and content creation WORK EXPERIENCE Customer Service Specialist (WAH set-up) Danby Canada Appliance January - November 2021 Customer Service Associate MTN Cameroon- Virtual Assistant & Assistant Youth Football Coach Philippines Football Federation EDUCATION Bachelor of Science in Biology Emilio Aguinaldo College 2017 Digital and Content Marketing Coursera (online) Internship in Religious Studies Cebu House of Prayer SPECIAL ACHIEVEMENTS Best Football Player Intramural Games Multicultural Competition Judge Cebu Normal University CHARACTER REFERENCES Aristide Eneli Customer Service Representative TELUS International Philippines Mobile:- Zenon Tony Mama Mama Customer Service Representative TaskUs Mobile:- Caren Gabisay Subject Matter Expert Optum Global Solutions Philippines Mobile:-