- Reply rate:
- -
- Availability:
- Part-time (20 hrs/wk)
- Age:
- 37 years old
- Location:
- Cebu, Cebu, Philippines
- Experience:
- 4 years
Ernest John A. Dalag
2506 Obedience St, Villalon Drive,
Brgy. Capitol Site. Cebu City
Cebu, Philippines,-
SKYPE ID: ernestjohn88
Email Address:-
Objectives:
To be part of growing company that would provide enough opportunities to demonstrate one’s ability.
Personal Data:
Age: 27 years old
Sex: Male
Civil Status: Single
Date of Birth: November 21, 1988
Nationality: Filipino
Height: 5’5"
Religion: Roman Catholic
Education:
College: Cebu Roosevelt Memorial Colleges
Bachelor of Science in Computer Science
HighSchool: Cebu Roosevelt Memorial Colleges, Bogo City, Cebu, Philippines
Elementary: Bogo Central School II , Bogo City, Cebu, Philippines
Work Experience:
51Talk English International Limited
Bagiuo City, Manila
Home-Based e-Educator
February 2016 - Present
Teleperformance BPO
(Former)Aegis Building, IT Park
IT Park Cebu City, Cebu
Customer Service Representative Email and Phone(Amazon.com)
June 2015 – February 2016
Scope of Work:
Assisting customer on the website and product information.
Walk through customer on how to log in/reset password.
Providing option to customer if package was undelivered.
First Source Ltd. BPO
Skyrise 1 Building,
IT Park Cebu City, Cebu
Financial Advisor at Lloyds Banking Group
May 2014 - April 2015
Scope of Work:
Assisting customer in their mortgage statement/remaining balance
Sending Redemption Statement to Solicitors/Customers
Aegis People Support BPO
Aegis Building, IT Park
IT Park Cebu City, Cebu
Customer Service Representative ( Suntrust Bank)
May 2013 - May 2014
Scope of Work:
Increase credit card limit and bill statement inquiries.
Reset password in customer’s online banking.
Update information in customer’s account.
Strength and Skills:
Efficient at using Microsoft Office: Word, Powerpoint, MS Excel
Fluent in English
Multi-Tasker
Can work under pressure
Dedicated and result-oriented
