Ernest Hena

PERSONAL INFORMATION Name Address Telephone ERNEST HENA TIRANA, ALBANIA - E-mail - Skype nestiern Nationality Date of birth Albanian 21, 06, 1985 WORK EXPERIENCE • Dates (from – to) • Name and address of employer • Type of business or sector • Occupation or position held • Main activities and responsibilities August 2016 – Present Telekom Albania (Deutsche Telekom), Tirana, Albania Mobile Operator IP Networking Systems Specialist       • Dates (from – to) • Name and address of employer • Type of business or sector • Occupation or position held • Main activities and responsibilities Projects implementations related with MPLS core routers Projects implementations in data communications (DCN) in Telekom Albania Core Network Participating in IP Networking Systems/Packet Core projects implementations Planning and work orders preparations for IP Networking Systems (Cisco Routers 9001,1002, 26XX, 7200. Firewalls: ASA5550, Juniper SRX5400. DNS: Infoblox DNS. GGSN: Nokia FlexiNG) Participating in projects implementations for upgrading data communications platforms. Drafting reports on services performance, NEs KPIs April 2012 – July 2016 Albanian Broadband Communication, Tirana, Albania Internet Service Provider Network Engineer ● Implementing and Maintaining the Backbone Network ● Testing and Optimizing new services ● Monitoring and balancing traffic from Tier2 ISPs. ● Provide assistance in all aspects of network management from network design through implementation, maintenance, and upgrading of existing networks ● Create and maintain network and telecommunications systems diagrams and configuration documentation. ● Perform network system backups per documented methods and procedures. ● Apply operating system updates, patches, and configuration changes. ● Configuring and troubleshooting o Cisco Systems (7600,7200,ASR100x,ASR9010, 37xx, 35xx, ME3400, ME3600, ME3800, Firewall ASA 5510). o Mikrotik Systems(RB750, RB2011, CCR1036, CCR1016). • Dates (from – to) • Name and address of employer • Type of business or sector • Occupation or position held • Main activities and responsibilities • Dates (from – to) • Name and address of employer October 2012 – February 2014 Polytechnic University of Tirana, Tirana, Albania Education Part Time Lecturer ● Train students to program in C++, JAVA and to develop database programming skills. o Compilers: Syntax and Semantic analysis o Java & C++: Classes, Special members, Friendship and inheritance, Polymorphism, I/O user functions, recursive logic. o Database: Relational Algebra and MySql Programming. February 2011 – April 2012 Albanian Satellite Communications, Tirana, Albania • Type of business or sector Internet Service Provider • Occupation or position held Transmission Engineer • Main activities and responsibilities • Dates (from – to) • Name and address of employer • Type of business or sector • Occupation or position held • Main activities and responsibilities • Dates (from – to) • Name and address of employer Projecting and supervising the installations Maintain all the Microwave link equipments (Alcatel, Ceragon) Implementing and managing TDMoIP network. Prepare the documents for the Transmission network in coordination with other engineers. ● Participate in the directions needed for improving the transmission network. ● Recommend and give clear ideas and participate in validation of the transmission sites. ● Participate in frequency aspects and interferences studies to assure best quality network and efficient utilization of the licensed frequency spectrum. ● Participate in the technical studies and optimization of the transmission network. ● Assure coherence between the access network and the backbone network. ● Participate in maintenance and failure clearance when needed. ● Participate in commissioning & acceptance test for the transmission network. ● ● ● ● April 2010 – October 2010 Regional Education Directorate of Tirana, Tirana, Albania Education IT Specialist  Support end-users with IT-related problems in a responsive and service oriented manner. Help put processes in place to maintain a stable network environment.  Ensure data integrity with regard to our fixed asset inventories.  Provide input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the Education proccess.  Maintain hardware and software maintenance agreements to ensure integrity of operations processes.  Training the Informatics teachers periodically February 2008 – December 2009 Huawei Technologies Albania, Tirana, Albania • Type of business or sector Telecommunications • Occupation or position held Monitoring Engineer • Main activities and responsibilities  Respond to alarms and clear all faults as quickly as possible giving priority to service affecting faults to minimize time to repair for network and services related faults  Keep the exchange documents filed and up to date  Execute the work order and update the related data record sand Health,  Safety and Environment procedures of the Company.  Maintain and develop accurate, legible control room records  Liaise effectively with NS engineers to achieve minimum down time and assist with third party in the implementation of maintenance, expansion, upgrade, etc activities.  Configure new network components and bring them into service, expand the capacity of existing network components in line with network growth plan. EDUCATION AND TRAINING • Dates (from – to) October 2008– March 2011 • Name and type of organization providing education and training Polytechnic University of Tirana Faculty of Information Technology • Principal subjects/occupational skills covered Programming, Networking, Digital Circuits • Title of qualification awarded • Level in national classification • Dates (from – to) • Name and type of organization providing education and training • Principal subjects/occupational skills covered • Title of qualification awarded • Level in national classification CERTIFICATIONS Master of Sciences in Informatics Engineering Master of Sciences October 2004 – July 2008 Polytechnic University of Tirana Faculty of Information Technology Programming, Networking, Digital Circuits Bachelor of Sciences in Informatics Engineering Bachelor of Sciences Software Engineering and Project Design From GTZ Microsoft SQL server 2005, database implementation and maintenance(MCTS), From ICT CCNA (Routing & Switching) CCNP (Routing & Switching) CCNA Security CCDA CCDP MOTHER TONGUE ALBANIAN OTHER LANGUAGES ENGLISH Excellent Excellent Good • Reading skills • Writing skills • Verbal skills ITALIAN • Reading skills • Writing skills • Verbal skills DRIVING LICENCE(S) Excellent Good Good Class B License nr:-JKAF License nr:-CMAM License nr:-BSXN License nr:-HPDH License nr:-GPBK Cisco Cisco Cisco Cisco Cisco