Erldamare Mata

I'm a Virtual Assistant that helps business owners provide good customer service. Addressing customer needs like complaints and questions, give customers information about products, services, and ensuring they have a good experience.

I have 3 years experience working in Amazon as a Customer Service Representative (Fulfillment by Amazon & Missing from Inbound). I helped Amazon sellers with managing their account such as managing listings, orders, shipments and other missing from inbound issues.

On a personal note, I like to research, write poems and a thirst to learn new things. I'm honest, hardworking, fast learner and driven to achieve the best results.