Erla Grace Jumalon

Erla Grace Jumalon - |- EXPERIENCE Sep 2018 – Sep 2019​ Sales Executive ​ BPI AIA Life | NS Valderosa Street Zamboanga City, Philippines ●​ Provided Financial Solutions and Met Sales Targets ●​ Delivered Excellent Customer Service and Policy Support ●​ Performed Administrative and Coordination Tasks ​ ​ Oct 2019 – Apr 2020​ Unit Head ​ AXA Easylifesavers |Canelar Street Zamboanga City, Philippines ●​ Led and Mentored a Team of Financial Advisors ●​ Oversaw Sales Operations and Business Development ●​ Managed Administrative Tasks and Client Relations ​ ​ Dec 2021 – May 2023​ Account Associate ​ VXI Global Solutions | Ecom 5 Pasay City, Philippines ●​ Handled Inbound and Outbound Customer Inquiries ●​ Resolved Issues and Escalations Efficiently ●​ Maintained Accurate Customer Records and Documentation ​ ​ Sep 2024 – Apr 2025​ Appointment Setter ​ ​ Bruntwork | WFH , Philippines ●​ Conducted Cold and Warm Calls to Prospective Clients ●​ Scheduled and Confirmed Appointments ●​ Maintained CRM and Provided Admin Support ​ ​ ​ Western Mindanao State University ​ EDUCATION 2005 – 2008​ ​ ​ ​ ​ Normal Rd, Zamboanga City 7000, Zamboanga del Sur| Graduate Bachelor of Arts Major in Political Science AWARDS and CERTIFICATES 2018​ ​ ​ ​ ​ ​ TOP 1 BSE Prefered | NS Valderosa Street Zamboanga City BPI AIA SKILLS Languages​ ​ English, Filipino, Basic Spanish Technical​ Microsoft Excel, Microsoft Word, Microsoft Powerpoint, Microsoft Publisher, Basic Website Design, HubSpot, Salesforce, Zoho CRM, RingCentral, Zoom, Slack, Skype, OnceHub, Calendly, Google Calendar, Outlook, Google Workspace, Trello, Asana, ClickUp, Basecamp, Gmail, Zendesk, Freshdesk, Facebook Pages, Messenger for Business. Others​ Competitive Swimmer and Martial Artist, Freelance Literary Writer, Professional Calligrapher, Published Writer PERSONAL INFORMATION Status​ I.D.​ ​ ​ ​ ​ ​ ​ ​ Separated Philippine Passport Non-professional Driver’s License REFERENCES References available upon request.