Erin Larrivee

Career Profile Passionate, self-driven professional dedicated to building community resilience and interconnectedness. Areas of Excellence Individualized Advocacy. Administrative Management and Organization. Creative Problem-Solving. Sustainable Community Partnerships. Strategic Communications. Non-Profit Volunteer & Professional Success (Selected) Living Innovations, Direct Support Staff Saco, MEJune, 2009 – October, 2009; March, 2010 – May, 2010. Direct support with activities of daily living, transportation, and community engagement for adults with developmental disabilities and Traumatic Brain Injury. Support medication management, medical care engagement, client advocacy, and maintaining high standards of living for clients based on needs, circumstances, and individual desires. Administrative duties: timely and precise completion of state-required documentation; incident reporting; client goal-tracking; written and verbal communications with other support staff and care providers. Peregrine Services, Case Manager; PCP Coordinator Portland, MEOctober, 2009 – March, 2010. Case Manager: Provide comprehensive case management services to client base of adults with developmental disabilities and Traumatic Brain Injury. Coordinate care with medical, mental health, and other social support service providers. Maintain state-required documentation. Goal-setting in conjunction with other agencies. PCP Coordinator: Manage state-mandated Personal Care Plans (PCPs) for all agency case management clients (client base described above). Maintain records of services provided by individual case managers, medical, mental health, and other providers. Work with clients on goal-setting, housing, employment planning. Community, Inc, MAPIL Fellow Portland, MEMay, 2011 – August, 2011. Research local LGBTQQIA community needs and desires through polling and direct engagement. Support mission development, community engagement, and nascent entity growth. Complete development-stage administrative duties, including legal incorporation of non-profit entity. Community, Inc., Founding Board Member Portland, MEAugust, 2011 – May, 2013. Initiate application for 501(c)(3) non-profit status following incorporation. Ongoing development of legal entity and community integration. Social media management, both during awareness campaigns and on a regular basis. Grant-writing and fundraising development with goal of opening LGBTQQIA community center. Maine Association for Public Interest Law, Communications Portland, MESeptember, 2011 – May, 2013. Generate fundraising letters, maintain, and administer mail-based for mass mailings. Assist in managing and executing grassroots fundraising and other donor campaigns. Coordinate and execute annual fundraising auction, generating majority of funds allocated annually to provide fellowships for student volunteers at legal non-profits service communities around the world. National Lawyer’s Guild, Communications Manager Portland, MESeptember, 2011 – May, 2013. Generate and manage email-based awareness campaigns. Assist in developing and administering Know Your Rights projects in local high schools. Focus on building awareness and increasing membership of law school-based chapter. Cumberland Legal Aid Clinic, Student Attorney Portland, MESeptember, 2012 – May, 2013. Provide legal aid, advice, and court representation to clients. Assist clients in filing, or defending against, Protection from Abuse proceedings. Draft pleadings, motions, and filing administrative appeals on the client’s behalf. All activities done under the supervision of licensed faculty attorneys. Habitat for Humanity, Carter Work Project Volunteer Memphis, TNAugust, 2016. Volunteer two 8-hour days on work crew for Carter Project Build in Memphis, TN. Assigned tasks include siding installation; trim and molding installation; and finishing work. Other general support, clearing refuse from build sites, hydration support, and other assorted tasks. Habitat for Humanity, ReStore Volunteer Memphis, TNApril, 2016 – April, 2017. General staffing and customer service support in year-round, retail environment fundraising venue. Retail support – stocking and cleaning goods, sorting and assessing donations. Individualized outreach around mission, guiding principles, and goals of Habitat for Humanity, ReStore mission and guiding principles, practices, and general policies. For-Profit Professional Success (Selected) First Tennessee Bank, NA, Risk Trust Compliance Officer Memphis, TNNovember, 2017 – Present. Partner with Trust management, Compliance Testing, and Internal Audit teams to facilitate effective communication, root cause analysis, corrective action development, and to support implementation in response to issues and opportunities for enhancement. Work with the Office of the Comptroller of the Currency (OCC) to support annual and periodic external exams, providing requested documentation, engaging in fact-finding meetings upon OCC request, and maintaining transparency before, during, and after exam proceedings. Conduct and participate in regular working groups to provide compliance support. Develop, implement, and execute annual Trust Risk Assessments, providing compliance oversight for business line processes and procedures. First Tennessee Bank, NA, Risk Compliance Officer Memphis, TNJanuary, 2016 – November 2017. Spearhead and participate in uniquely structured projects to assure compliance. Evaluate new and/or changing consumer compliance laws and provide detailed impact analyses. Partner with business line management to implement necessary system, process, and procedure changes. Perform extensive annual and specialized reporting and risk assessments to insure policies and procedures support the Bank’s overall compliance oversight program and identify any compliance risks requiring action. Impact PaySystem, LLC, Contract Manager Cordova, TNApril, 2015 – December, 2015. Draft, review, revise, support negotiation of, and approve contracts for all external clients. Develop and support implementation of internal contracts, policies, and procedures. Content creation and SEO optimization for company website. Legal research and development as needed. Basham & Scott, LLC, Associate Attorney Brunswick, MEDecember, 2013 – March, 2015. Manage substantial caseload of insurance and subrogation claims for national car rental company. Contribute over $1 million annual net client recovery through litigation, negotiation, and settlement. Research on insurance, contract, tort, and other areas of law for litigation and for internal memoranda. Meet and exceed financial goals, client communication, and transparency. Education & Certifications Board of Overseers of the Bar, MaineMaine State Attorney’s License, October, 2013 Admitted to the Bar October 28, 2013, Bar No. 005266. Currently inactive, non-resident. University of Maine School of Law, Portland, MEJuris Doctor, May, 2013 CALI Award, General Practice Clinic, Spring 2013; CALI Award, Prisoner Assistance Clinic, Fall 2012 University of Maine, Orono, MEBachelor of Arts, English/Creative Writing, 2007 Skills and Interests Skills: Salesforce. Mailchimp. Microsoft Office Suite (Word, Excel, Outlook, Publisher) 2016. Google Suite – Gmail, Docs, Drive, Calendar. Social Media – Facebook, Instagram, Twitter, Pinterest, G+. Nuance Power PDF Advanced. Business and Technical Writing. Multi-source Data Analysis. Interests: Yoga. Holistic Health and Wellness. Guitar. Creative Organization Systems. Running.