Erika May Herrera

I am a Registered Midwife and healthcare professional with a strong foundation in patient education, clinical documentation, and community health. My journey in healthcare has trained me to be meticulous, empathetic, and highly organized—qualities that I now bring into my work as a Healthcare Virtual Assistant and freelancer.

During my years of study and practice, I gained hands-on experience in vaccination programs, patient counseling, triage, and infection control. I also volunteered in community health centers, supporting campaigns and documentation efforts. These experiences taught me how to simplify complex medical information into clear, approachable explanations that patients and families can easily understand.

Beyond clinical work, I have professional experience in customer service and chat support, where I developed strong communication skills and the ability to multitask under pressure. I am comfortable handling inquiries, managing schedules, and ensuring that clients receive accurate and timely information. This combination of healthcare expertise and customer support background allows me to bridge the gap between medical knowledge and client-facing tasks.

As I transition into freelancing, I specialize in:

• Healthcare documentation and patient education materials
• Virtual assistance for clinics and professionals
• Research, data entry, and profile setup
• Customer support and chat-based communication

I am resourceful and proactive, always seeking ways to refine my work and connect with others. Whether it’s creating digital resumes, portfolio samples, or visual guides, I enjoy making information accessible and engaging. I also value collaboration and feedback, ensuring that every project I take on reflects both accuracy and professionalism.

My goal is to support healthcare providers, businesses, and online communities by delivering reliable outputs with a personal touch. I am motivated, detail-oriented, and committed to helping clients achieve their objectives while maintaining clarity and efficiency.

If you are looking for someone who combines healthcare knowledge with virtual assistance skills, I would be glad to contribute to your team.