ERIKA JANE
TAN
Customer Service Representative
/ Product Manager
PROFILE
I am a customer service
representative who deals with
customer’s inquiries and see
EDUCATION
BROKENSHIRE COLLEGE OF DAVAO
Bachelor of Science in Nursing
that their questions and
June 2007 - May 2011
concerns are resolved quickly.
College Graduate
As a Product Manager, I
upload products, make
COMPUTER SKILLS
collections ready for
marketing, and am keen on
Shopify
product details.
Spreadsheet
Gorgias
CONTACT ME
--
Blk 18 Lot 1 Havana
St. Rosalina 3 Subd.
Davao City, 8000
REFERENCES
UDIELH C. VELEZ
QA SUPERVISOR
--DANIEL ALINSUB
PROJECT MANAGER
--
WORK EXPERIENCE
CUSTOMER SUPPORT / PRODUCT MANAGER
The Daebak Company | June 2020 - February 2024
Answers emails or inquiries from customers
Uploads and updates products listed on Shopify.
CALL CENTER AGENT (OUTBOUND CALLS)
Marketing Avenues | April 2014 - January 2015
We call different restaurants in the US to avail of
free web listings; in return, they will honor the
gift certificate customers provide from the
website.
SSI Philippines (Dynata) | September 2012 - April 2014
We conduct surveys for politics, bank,
telecommunications, and etc.
