CURRICULUM VITAE
PERSONALIA
Name
Title
Address
Telephone
Mobile Phone
E-mail
Nationality
Vallentgoed, Erik
Master of Business Administration (MBA)
Puebla, Mexico
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(--Dutch
PROFILE
My name is Erik, a groundbreaking, results oriented proactive account manager with a wide experience in
different kinds of industries as contact persons worldwide. I feel comfortable in being a team player, but my
biggest force is in working independently. Getting the maximum out of an organization to help a customer as
good as possible based on measurable results gives me the highest satisfaction.
EDUCATION-
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Master of Business Administration with a specialty in Sales & Marketing
European School for Business Management (EUDE), Spain.
Graduated: July 2010 (MBA)
Bachelor of Business Administration with a speciality in Sales & Marketing
University of Higher Professional Education in Amsterdam (HvA)
Graduated: June 2003 (BBA)
WORK EXPERIENCE
2024 till now
Virtual Assistant (part-time) Voice Dialogue World Bergen, Netherlands ITP
coaching company, home office
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2020 till now
Full assistant of the Owner, agenda control
Registration and follow-up of client registrations including E-learning access
Generation of certificates and training evaluations
Invoicing and follow-up of clients
Preparation of Newsletters (Mailchimp)
Website adjustments using Wordpress
Virtual Assistant (part-time) ALIGHTcareers Amsterdam Coaching reintegration
company, home office
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Full assistant of the Owner, agenda control
Registration and follow-up of governmental orders
Invoicing and follow-up of clients as well as providers (other coaches)
Preparation of Tax payments
Preparation of Newsletters (Mailchimp)
Website adjustments via Wordpress
License plate management of visitors
2013 till now
Inside Sales Employee (full-time) IJskoud BV Amsterdam Regional service
company in the cooling industry, home office.
• Daily processing and adjustment of maintenance and service tickets
• Analysis, preparation and follow-up of proposals and tenders
• Preparation of integral management reports for the key customers
• Administrative processing of service orders
• Direct contact person for several providers/partners
• Research of new providers, products and solutions
Results:
• €- sales generated in 2022
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Branch Manager (full-time) ADECCO S.A. de C.V. HR Solutions, Veracruz.
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Main responsible of the branch (9 people in my team)
Supervision and commercial representative of two other branches.
Maintaining current customers and obtaining new ones.
Execution and follow-up of weekly meetings in order to improve pay rate of
customers, close rate of vacancies and general results of the branch.
• Firing and hiring personnel.
• Training new personnel.
• Searching, moving and promotion of a new branch.
Results:
• Second national best branch in the category AA (competing with 22 other
branches) in the 4Q of 2010 (€ 300.000 monthly gross income, 450 people in
payroll with 40 customers)
2010
Branch Manager (100% commission based) (full-time) CODICE, S.C. Web
strategy, development and services, Veracruz.
• Developing, executing, and measuring a business plan.
• Market approach and installation of the office.
• Execution of on-line and off-line campaigns in order to stimulate sales.
• Market approach to generate sales from cero.
• Administrative follow-up of closed deals.
Results:
• 3 regional clients obtained.
2008 -2009
Cold Sales Account Manager (full-time) CODICE, S.C. Web strategy,
development and services, Mexico city.
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Making strategic analysis of the assigned clients.
Contacting, visiting, creating proposals and selling web solutions to all
departments within the pharmaceutical, chemical and consumer industry.
• Analysis and visualization of different ‘web’ solutions.
Results:
More than 20 new clients obtained (among others Mercedes-Benz, Coca Cola, Pierre
Fabre, GDF Suez, Yellow Papers, Gatorade, Redpack TNT, BASF)
2006 -2007
Account Manager (full-time) EPISE, S.A. Spanish training and development
company, Mexico city.
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Making strategic analysis of the assigned client sectors (Consumer, IT,
Callcenters and Insurance)
Commercialization of classroom- and distance based training solutions.
Developing the assigned client group.
Results and additional activities:
• Successfully opened two open seminars (something which didn’t happen in the
last three years)
• 20% Income increasement within the current client group.
2004 -2006
Sales executive of in-company programs (full-time) CAPINTE S.C. National
Training company, Mexico city.
• Promoting, presenting and selling training services
• Co-ordination and openings of training courses
• Supervision and measurement of two callcenter agents
• Recruitment and selection of new personnel.
Results and additional activities:
• 106% goal achievement in the first calendar year.
GENERAL KNOWLEDGE & SKILLS
Languages
Hobby's
Licenses
Dutch: mother tongue, English & Spanish: fluent
Running, Movies, Travelling, Studying, Internet, Technology in general
International driving license
Software
Knowledge and experience in Windows, Microsoft Office Applications (Words,
Excel, PowerPoint, Access, Visio, FrontPage), SPSS, Wordpress, Mailchimp, SAP,
Siebel CRM, MAC, INOTE, Sales Force and Internet Software in general.