Erick Velasquez

Erick Velasquez Barrio Los Mangos, Puerto Cortez--Customer Service/Housekeeper ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Bilingual (English, Spanish) Experienced in customer service, cleaning duties Experienced in pressure cleaning Receive, store, issue materials, equipment, other items from stockroom, warehouse, or storage yard Hard working, self-confidence, and highly motivated team player Attention to detail and accuracy Phones Typing Translate +1yr Sales/Transfers Work From Home Cold Calling PROFESSIONAL EXPERIENCE Versatel Marketing Recruitment- WFH Sales Agent ▪ Answer Phone Calls ▪ Inbound/Outbound Calls ▪ Cold Calling ▪ Prequalify Customer ▪ Warm Transfer ▪ Complete Transfer National Police Support Fund- WFH Sales Agent ▪ Answer Phone Calls ▪ Inbound/Outbound Calls ▪ Cold calling ▪ Complete sale ▪ Submit payments ▪ Warm transfers Altia Business Park San Pedro Sula, HN- Customer Service/Sales ▪ Customer Service ▪ Translating orders to spanish customers. ▪ Troubleshooting ▪ Answer Phone Calls, Transfer Calls ▪ ▪ ▪ ▪ ▪ ▪ ▪ ▪ Take Food Orders, Confirm Orders, Cancel Orders Processing Payments Answer Phone Calls Inbound/Outbound Calls Cold calling Complete sale Submit payments Warm Transfers Abbey Delray South Delray Beach, FL- Housekeeper/Housemen ▪ Responsible for resident hospitality services/needs ▪ Annual Cleanings of the entire apartments ▪ Dispose of trash, sweeping, mopping, cleaning windows ▪ Scheduled duties assigned daily with team member ▪ Communication thru Walkie-talkie with employees ▪ Customer Service Martinez Cleaning Services West Palm Beach, FL- Housekeeper Supervisor/inventory ▪ Supervised and volunteered with activities/duties of work ▪ Cleaning schedules such as emptying trash, dusting, cleaning desks, floors, restrooms, windows, etc... ▪ Engaged in materials movement or handling, receiving, loading, unloading, transporting ▪ Individual office cleaning services ▪ Prepared all cleaning supplies ▪ deliver products & supplies to facility General Family Owned Moving Co. West Palm Beach, FL Driver/Mover ▪ Wrap up furniture ▪ Load moving truck ▪ Unload moving truck ▪ Move furniture to designated location ▪ Customer service EDUCATION, CERTIFICATES High School Diploma