Erick Ramon Ramirez Ramirez

 ­­­­­­­­­­­­­­­­ERICK RAMIREZ -- Experience Virtual Assistant Mar 2020 – Present Work on projects for different clients, data Entry, internet research, creating, organizing, large-scale spreadsheets, phone support, and social media. Microsoft Office and Google Workspace. Virtual Assistant – Mainstreet Insurance and Financial Services. Jan 2020 – Aug 2020 Administrative support, insurance policy data research, data entry, quoting, processing reports, and web research. Google Maps, Skype, Quote Rush, Asana, VoIP. Virtual Assistant – S.B. Inc. Jan 2015 – Dec 2015 Called prospective medical business leads and met at health fairs or other events to establish new business relationships. Sales contacts spreadsheet creation and management, customer service, and office support. MS Word, Excel, Skype, VoIP. Customer Service Representative – SITEL Mar 2014 – Nov 2014 Worked at a call center as a customer service representative for Capitol One customers. Marketing Assistant – Bellflower Dental Group Jan 2013 – Sep 2013 Assistant to the Director of Marketing. Appointment scheduling, creation, and maintenance of spreadsheets. Assisted the Director of Marketing at events to boost company awareness. Public contact, MS Word, MS Excel, MS Outlook. Administrative Assistant – Señor Snacks Inc. Oct 2005 - Jul 2007 Clerical assistant to the Director of Sales. Interacted with and welcomed the public, visitors, marketers, and business associates. Developed and updated spreadsheets to track, analyze and report on the performance and sales data of the sales department. In logistics support, established relationships with freight companies, received orders, produced bills of lading, and worked closely with the Warehouse manager for freight deliveries. MS Word, MS Excel, MS Outlook, MS MapPoint. Administrative Assistant – Office Team/Richard & Richard Mar 2004 – Sep 2005 Assisted the superintendent with office administration while he supervised a 2.5-million-dollar construction project. Contacted contractors, and organized proposal packages to be sent to headquarters. Maintained liaison communication with all major parties to communicate on project progress. Responsible for the ‘closeout’ stage of the project. MS Word, MS Excel, MS Outlook. Administrative Assistant – Applied Scholastics International Nov 1999 – May 2002 Assistant to the V.P. of Production. Managed office unit in charge of licensing for new private schools. Developed and updated spreadsheets to track, analyze, and report on school performance and data. Translated for the President in Spanish-speaking meetings, assisted as a speaker’s aide to the CEO at conventions.