Erica Yutuc

I have worked on numerous projects involving general administrative tasks to web research, data entry and lead generation. On a recent project, I have also provided professional support for bookkeeping tasks for 3 start-up companies owned by partners operating in different locations. I am an expert with Google Apps for work which includes Google Spreadsheets, Forms and Documents. I have a wonderful 8-year experience working in a BPO company acting as a subject matter expert for a Customer Service role. I am results driven and a go-getter. I see to it that I meet deadlines, reach targets and I also do not settle for mediocre work. I am very easy to work with, organized and I am used at multi-tasking. With my competency coupled with an impeccable work attitude, I know I can make work easier for you.

Here is a list of the tools I use: Gmail, Hangouts, Google Calendar, Google Docs, Google Sheets, Google Slides, Google Drive, Trello, Promapp, Xero Practice Manager (Green and Blue), Adviser Logic (CRM), Mercury, XPlan, Smartsheets, Time Doctor, Zoom, Skype, Grammarly, Asana, Microsoft Access, Microsoft Excel, Microsoft Outlook, Adobe, PDF, Customer Management System (CMS), As400, Amazon US Account, Hootsuite, Lastpass, Hide My Ass VPN, Quickbooks, MLS (Real Estate Portal), Facebook, Instagram, LinkedIn, Word Counter, Talisma, NetAgent, CRIS (CRM), Merlin (CRM)