Erica Elliott

E M. E 22341 Pebble Brook Ln, Parker, CO 80138 ◆ - ◆- https://www.linkedin.com/in/ericamelliott P S Experienced SAP Business Process Project Manager and Analyst, offering 8+ years' leading 20-30 multidisciplinary projects encompassing 5-15 team members; driving business process improvement and system automation projects with proven track record of yearly savings, on average of $125,000. Excellent technical and non-technical communication and collaboration skills; eliciting requirements, engaging stakeholders, and facilitating meetings. Highly organized and detail-oriented; developing and fine-tuning project documentation, tracking and monitoring. Analytical, results-driven thinker, who is motivated to identify and drive automation for increased efficiency. Experienced in supporting multiple ERP system conversions. Seeking exciting opportunity in Project Manager/Business Analyst role, working with highly-motivated team members, with a passionate mission to drive process automation and motivation for on-going professional development. S Experienced in supporting ERP System migrations Business Requirements (SAP/Oracle/Epicor) Creative analytical skills Business and Technical Analysis Technical/Functional Documentation Project Management Schedule coordination Excellent problem-solving skills Training coordination Cross-functional team leader Results-driven Business process mapping Business process improvement/optimization W H Business Systems Leader, 01/2014 to 05/2019 Inova Diagnostics, Inc. – San Diego, CA Promoted to increase Project Management focus and oversee Business Systems Analyst Facilitated process improvements in multi-function departments, resulting in $175,000 saved in 2018 Designed and implemented project methodology templates and documentation Led project teams consisting of 5-15 team members, including functional end-users, developers, and executive stakeholders to gather requirements, plan, manage, and drive project completion Implemented PM system, Podio, to centralize project documentation and increase collaboration Actively participated on Talent and Development Team, managing project portfolio of 10-15 projects for on-boarding and employee relations Presented monthly metrics relating to project and systems development request status Assisted in migration of documents and data for centralization Designed and managed IBM Verse Community for SAP and IBM Verse training, support, and on-going communication of department activities for 250+ employees Successfully achieved 2018 goals: Project completion at 100% on time to schedule and budget, 100% of support requests completed within -1 to 1 days of commitment on average, conducted survey to improve Business Systems support in collaboration with HR and IT Systems; defined list of 10-15 projects for implementation in 2019 Business Process Analyst, 01/2011 to 01/2014 Inova Diagnostics, Inc. – San Diego, CA Re-alignment of role reporting directly to VP of Operations & Manufacturing; increasing focus and efforts in operational and manufacturing process automation Managed multi-disciplined project portfolio, averaging 20-30 projects per year of various complexities Led migration and implementation of SAP CRM system, including validation, data integrity, and training Coordinated and facilitated process improvement projects, including scope definition, requirements gathering, milestone management and implementation Communicated technically and non-technically for team member clarification Conducted quarterly Business Systems project meetings to review project portfolio with key stakeholders and project champions while addressing any setbacks or hurdles Liaised between Executive Team, development team, and end-users to effectively communicate project requirements, project status, and required system modifications Actively served as Executive Strategic Objectives team member; collaborating on key projects and developing processes to meet corporate sales goals Served as subject matter expert in business analysis on Enterprise Value-Stream Mapping events to assist in process mapping and identification of automation initiatives to drive efficiency IT Department Supervisor/SAP Analyst, 01/2009 to 01/2011 Inova Diagnostics, Inc. – San Diego, CA Promoted to lead IT Department directly reporting to CFO Led, trained, and mentored 3-person department team Prepared and managed IT budget of ~$100k+ Served as BA subject matter expert on team of 20+ to support company migration from Oracle E-Business Suite to SAP ERP Designed training materials and trained on various SAP modules and other internal software systems Collaborated with IT team to develop and centralize documentation for end-user reference Worked closely with software development and testing team members to design and develop solutions to meet end-user requirements for functionality, scalability and performance Delivered onsite SAP system support for 200+ employees E Bachelor of Science: Applied Arts and Sciences Business Administration, Information Systems, 2005 San Diego State University - San Diego, CA C Project Management Institute PMP (Project Management Professional) Certification, 2015 UCSD Extension - San Diego, CA Certificate Program, Project Management, 2015