ERIC WAHOME MUGWE
P.O. Box-
Tel -
E-mail:-PROFILE SUMMARY
A result-oriented and well-rounded Supply Chain Professional with over 7 years of experience in providing
operation excellence solutions. I have successfully excelled in control tower management, fleet and transport
management, inventory management, procurement and contract management, resource management, customer
service, and market research. I have successfully implemented Queuing Management Systems, Transport
Management Systems and Warehouse Management Systems (SAP, SQUARE). I have excellent Data Analytics
skills(SQL, Advanced MS. Excel) Software Development and Implementation (Visual Basic, Python and HTML)
and Graphics and Infographics Designs for Presentations. I am also equipped with problem solving skills, risk
management, root cause analysis through Six Sigma DMAICs, SOP and BCP development and ability to manage
operations successfully by putting together effective systems and synergies for tangible results. My focus is to seek
a role where I can efficiently handle projects without compromising on service delivery and smooth running of
operations.
EDUCATION BACKGROUND
• Master of Science in Procurement and Logistics – Jomo Kenyatta University of Agriculture and
Technology: January 2017- November 2018
• Bachelor of Science in Supply Chain Management (Transport and Logistics)-Jomo Kenyatta
University of Agriculture and Technology: May 2013 - November 2016
MAJOR ACHIEVEMENTS
• Successfully implemented the Flow System at various client sites for trucks queuing management and fleet
management (order allocation).
• Successfully set up a Transport and Control Tower Department with all the required Standard Operational
Procedures, risk assessments, work instructions and taint management matrix.
• Successfully initiated safety strategies and campaigns that reduced truck related incidents within the
company operations.
• Successfully implemented Parking Management System for transporters fleet at client sites.
KEY SKILLS AND COMPETENCIES
Control Tower Management | Fleet and Transport Management | Inventory Management | Incident Management
and Investigation | Procurement and Contract Management | Resource Management | Customer Service | Risk
Assessment | Market Research | Queuing Management Systems | Transport Management Systems | Warehouse
Management Systems (SAP, SQUARE) | Data Analytics skills(SQL, Advanced MS. Excel) | SOPs and BCPs
development | External Audits Software Development and Implementation (Visual Basic, Python and HTML)
| Graphics and Infographics Designs for Presentations | Problem Solving, Root Cause Analysis | Six Sigma
DMAICs
WORK EXPERIENCE
Control Tower Department Lead
Africa Global Logistics; 2021 to date
Duties and responsibilities:
• Designing, implementation and maintenance of Queuing Management Systems, Transport & Fleet
Management Systems and Order Allocations (loading and offloading).
• Overseeing and enforcing the one-way traffic project within clients’ sites and reviewing/ developing Key
Performance Indicators for transport projects.
• Processing supply chain operations data to measure KPIs performance and aid decision making by the
organization.
• Develop company and client key presentations for review during operational engagement and supplier
review meetings.
• Initiation and implementation of operations cost-effective innovations and improvements for operation
excellence.
• Management of One-Way Traffic System within clients’ sites.
• Infrastructure Designs and Implementation; site layouts, Work Instructions, Signages, One Point Lessons
• Development, management, and maintenance of Control Tower departmental structure.
• Departmental budget development and management.
• Development of SOPs, Risk Assessments and BCPs for smooth operations of the department.
• Facilitation and review of the department operations to identify potential risks and come up with mitigation
measures.
• Reviewing and auditing existing work instructions to identify areas of improvement.
• Overseeing and tasking a team of employees to achieve the desired objectives measured against set targets.
• Offering necessary guidance to team players as well as the operations teams on issues regarding fleet
monitoring and management.
• Following up on customer complaints for resolution and feedback.
• Organizing and conducting training sessions on Control Tower operations as well as conducting
performance evaluations.
Control Tower Supervisor
Bollore Transport and Logistics Kenya Breweries Limited Site; 2018 to 2021
Duties and responsibilities:
• Controlling the flow of trucks in and out of KBL premises as well as overseeing the processes of loading
and offloading using the Flow Queueing Management system to capture Turn Around Time.
• Implementation, enforcement, and management of the one-way traffic project within Kenya Breweries
Limited Site.
• Generating daily reports on the flow of traffic within the KBL site.
• Inspecting vehicles’ standards and hygiene, and compliance with the safety code of operating within the
client’s site.
• Supervising and tasking a team of clerks, yard marshals, and other employees to achieve the desired level
of sanity during operations.
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Offering necessary guidelines to team players as well as warehouse supervisors on issues regarding fleet
tracking and management.
Following up on stakeholders’ issues for resolution and feedback.
Procurement Intern
k-unity Sacco; Jan 2018 to May 2018
Duties and Responsibilities:
• Stores management. Dispatching stores transfer activities to various branches.
• Updating supplier’s database in the e-procurement system.
• Handling supplier complaints and facilitating problem-solving.
• Receiving and inspecting goods delivered by suppliers to ensure conformity to specifications as per the
Purchase Order.
• Preparing annual procurement plan for the organization for the financial year 2018/2019.
• Reviewing the organization’s procurement manual as well as checking for areas of improvement and errors
to be corrected.
• Following up on suppliers to deliver goods and services procured by the firm in time.
• Conducting prequalification of potential suppliers for the financial year 2018/2019.
• Filing of Procurement records.
• Participating in site visits to various suppliers’ premises.
Stock Control/Dispatch Intern
Lidamart Enterprises Limited; June 2017 to Dec 2017
Duties and Responsibilities:
• Charged with receiving, inspecting deliveries, reconciling purchases, order processing, and safeguarding
consignment documentation.
• Following up to ensure that dispatch is done as per the customer specifications as guided by standard
operational requirements.
• Prepare a work plan and schedule activities in the dispatch section.
• Following the FIFO method in dispatching products.
• Delivering prompt and excellent customer service.
• Receiving, processing, and preparing sales orders for delivery.
• Monitoring stock levels using an ERP system.
• Liaising with transporters in effecting timely delivery of orders.
• Ensuring adherence to the loading checklist during outbound operations.
• Maintaining and filing transaction records.
• Supervising casual staff to ensure they follow the company procedures in operations.
• Ensuring proper and safe storage of supplies and equipment in the store.
• Ensuring that stock records are safeguarded for future reference.
Supply Chain Management Intern
Simba Corporation Ltd; May 2015 to August 2015
Duties and Responsibilities:
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Conduct inventory cycle counts as required and directed by the supervisor.
Following up on supplies to ensure there are no delays during the delivery of supplies.
Maintaining and updating the supplies database.
Preparing and responding to Requests for Quotation (RFQ).
Preparation and allocation of inventory locations in the warehouse as well as coming up with the most
suitable location naming system.
Reported Daily Progress against targets to the team leader.
REFEREES
Mss. Faith Thiong’o
Transport Manager,
Kenya Breweries Ltd.
Nairobi Kenya
Tel: -
Email:-
Humphrey Mwangi
Operations Manager
PontyPridd Holdings Limited
Tel: -
Email-
Mrs. Mercy Githinji Onyango
Procurement Officer
The National Treasury
P.O Box-
Nairobi Kenya
Tel: -
Email-