Eric Ruchuu

ERIC RUCHUU Solutions Expert SUMMARLY - & - -- linkedin.com/in/erictepper9 Nairobi, Kenya EDUCATION Diploma in Inforation Communication Technology THIKA TTTI- Versatile and results-driven professional with expertise in virtual assistance, marketing, customer care, and content creation. Skilled in optimizing workflows, engaging clients, and delivering impactful solutions. With a background in Computer Science and a proven ability to thrive under pressure, I consistently exceed expectations and drive business success. WORK EXPERIENCE Virtual Assistant Upwork | Remote | OCT 2024- Present Worked with Multiple direct clients from Upwork and Reddit. Prioritized tasks effectively, meeting deadlines while ensuring highquality results. Managed calendars, scheduled appointments, and streamlined daily operations for clients. Chat Assistant & Marketer Virgin Sisters | Remote | AUG 2024- Present HARD SKILLS Delivered exceptional customer support through live chat, resolving inquiries quickly and professionally. Engaged with customers to build rapport and ensure a positive brand experience. Virtual Assistance Assisted in developing and executing marketing campaigns to drive sales and brand awareness. Marketing Solutions Video Editing Graphic Design Customer Care & Dispatcher Oldenbroek Trucking l Remote | APR 2023- JUN 2024 Thrived under immense pressure working dispatching trucks, assisting customers, tracking trucks, and helping drivers. Engaged with customers to build rapport and offer solutions to ensure that they were happy and satisfied. Became Employee of the month multiple times. SEO Slack LANGUAGE English Kiswahili Video Editor (Youtube Podcast Channel) | On Site & Remote | 2022 - 2023 Produced high-quality transcripts and captions for Youtube content. Edited videos and uploaded them on Youtube. Helped grow the channel from less than 10k subscribers to more than 80k subscribers. WORK EXPERIENCE SOFT SKILLS Social Media Manager and Lead Marketing Asst. Hubstaff l Remote | APR 2021- JUN 2022 Managed and grew social media accounts, increasing follower engagement by 40%. Created and implemented successful marketing campaigns. Analyzed metrics to optimize content and strategy. Communication Organization Time Management Upselling Creativity REFEERES Available upon reqeust.