Eric Martin Francisco

FRANCISCO, ERIC MARTIN J. 167 C Jabson Street, Baranggay Malinao Pasig City, Philippines --/- EDUCATION October 2010 – SAN PEDRO COLLEGE OF BUSINESS ADMINISTRATION November 2015Bachelor of Science in Accountancy. June 2007 TECHNOLOGICAL UNIVERSITY OF THE PHILIPPINES - MANILA Bachelor of Science in Mechanical Engineering. Finished one semester. 2003 – 2007LICEO DE SAN PEDRO High school Diploma. JOB EXPERIENCES November 21, 2017 -CUSTOMER SERVICE NEW ASSOCIATE PresentACCENTURE INC. Provide functional and/or technical support for resolution of customer problems, incidents, issues, requests and queries. Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow up of all incidents. Primary responsibilities are focused on customer contact, not transaction processing. August 01, 2016 -SERVICE STAFF (FINANCE AND ADMIN GROUP) July 07, 2017BANK OF THE PHILIPPINE ISLANDS / MS INSURANCE CORPORATION Administered the reconciliation and collection of outstanding balances to the Clients account. Handled complaints of Clients and Sales Department with connection to the process of Billing / Charging of their accounts. Facilitated the Cancellation of unpaid policy premiums. Facilitated the sending of Billing Notice, Confirmation Notice, and Endorsement Letter to clients. Performed other clerical and accounting task. December 2011 – ACCOUNTING CLERK / LIAISON OFFICER January 2013NUMAN FOOD SUPPLEMENT CORPORATION – PASIG Performed clerical tasks. Administered the records of receipts and vouchers issued by the office. Coordinated the supplies and deliveries of the company. Managed payments of customers. Facilitated the depositing of cash and checks to banks. Facilitated the registration in some of their products to the Bureau of Food and Drugs Administration for product licenses. Facilitated the registration in some of their products to the Intellectual Property Office for trademarks. February 2009 –PRODUCTION WORKER October 2009DRUGMAKERS LABORATORIES INC. – SAN PEDRO Processed the production of different products designated to me. SEMINARS AND TRAININGS ATTENDED November 23, 20144TH ACCOUNTANCY STUDENT CONGRESS ACPAE-IV: Taking the LEAD- Leadership, Excellence, Accountability and Development – in Accountancy Education. November 11, 2011INTRODUCTION TO CURRENT GOOD MANUFACTURING PRACTICESNUMAN FOOD SUPPLEMENT CORPORATION – PASIG November 17, 2011QUALITY CONTROL AND DOCUMENTATION NUMAN FOOD SUPPLEMENT CORPORATION – PASIG EXTRA-CURRICULAR ACTIVITIES November 2015GRADUATION BATCH PRESIDENT SAN PEDRO COLLEGE OF BUSINESS AND ADMINISTRATION Managed the activities of our graduation. October 2010 – MEMBER November 2015JPIA-SPCBA LOCAL Chapter San Pedro Laguna June 2013 – SECTION PRESIDENT November 2015 JPIA-SPCBA LOCAL Chapter San Pedro Laguna Performed task as a room section president. PERSONAL INFORMATION Born on September 09, 1990. Adaptive, dedicated, and responsible. Interest: Financial Accounting and Management Services AWARDS AND RECOGNITION November 2015BEST IN FEASIBILITY STUDIES PREFERENCES Available upon request.