Eric D McHenney

2983 Menlo Park Dr • Rex, Ga. 30273 Phone- • E-mail-Eric McHenney Education - Morrow Sr. High Morrow, Ga. Vocational Diploma- Clayton State College Major: Computer Network Technology- Clayton State Continuing Education 2007 Obtained the Following : CompTIA A+ Certified IT Technician / Network+ Technician Work experience 2011 – Current Eric’s Computer Repair Computer and Server troubleshooting. Network installation and Maintenance, Remote support using team viewer and Join.me, Wireless setup and security, Virus removal, Server backup, Office 2013 Support, Troubleshooting and repair Both hardware and software. Group policy and Exchange, Setup of users in Server 2008. - EZ Computer Solutions (Subsidiary of Ellenwood Printing) Troubleshooting, repair, Networking, Customer service, Ordering Parts, Building PC’s, Experience running computer repair shop. Company references can be obtained. - Integrity Jet Charter Network Administrator Installation of Server, Firewall, Battery Backup system, Switch and Several computer systems with printers on an Ethernet network using Microsoft windows XP Professional. Helping employees learn windows processes and teaching software uses and generally helping anyone out who has a problem using their computer. Backing up server using Sony tape drive. Installing antivirus software, updating it and scheduling system wide scans. Incorporating wireless access points for laptop users. Diagnosing problems and repairing them. Kevin Butts - - SMITHAIR, INC. Hampton, Ga. Dispatch/ Network Administrator NETWORK ADMINISTRATION Installation of Server, Firewall, Battery Backup system, Switch and Several computer systems with printers on an Ethernet network using Microsoft windows XP Professional. Helping employees learn windows processes and teaching software uses and generally helping anyone out who has a problem using their computer. Backing up server using Sony tape drive. Installing antivirus software, updating it and scheduling system wide scans. Incorporating wireless access points for laptop users. Diagnosing problems and repairing them. Supervisor: Russ Appleton - - SIGNIUS COMMUNICATIONS Jonesboro, Ga. Sales Executive Sales, Executive meetings and knowledge of communications systems, computer systems and management procedure. Supervisor: Theresa Walker - Skills Computer Related Skills: All Windows OS, Microsoft Office 2013 and earlier. Adobe Acrobat , Photoshop and Corel. Microsoft Server 2003 and 2008, Exchange, Symantec security products, computer installation and management. Remote Access tools, Wireless routers, Switches and Access points. Mail client support, Virtual Machine. Typing: 60 wpm Thank you, Eric McHenney- -