Eric Bolou

14 RUE DU MAROC, PARIS, FRANCE BOLOU Eric BUSINESS DEVELOPMENT - WORK EXPERIENCE Founder & CEO PROFILE Ensure a strong proactive customer-centric mindset, and effective problemsolving. Builds trustful relationship, skilled in time management, result-driven, data analysis, while maintaining a positive attitude. SKILLS Client Management Business Performance Project Management Performance Management Generative AI Trainer Critical Thinking LINK LinkedIn : https://www.linkedin.com/in/ gearai/ LANGUAGES French (Fluent / Native) English (Fluent / Native) GearAI & BOOST SERVICES 06/2023 - Presentt Paris / London / Abidjan AI startup Creation : Launched and led a startup focused on Generative AI solutions. Expansion : Developed and marketed AI products, achieving market presence. Freelance Business Consultant 01/2021 - 04/2023 Paris / London / Abidjan Account Development & Client Management : Increased client portfolio by 20%. Service Quality & Customization using AI : Provided consulting services, delivering key improvements for various clients Senior Account Representative TOP IT LTD & TCS 04/2015 - 11/2020 Paris Client Relationship Management : Achieved a 97% client retention rate and secured long-term contracts worth over $1.5 million. Project Delivery & Problem-Solving : Successfully delivered 100% of projects on time and within budget, resolving 98% of client issues within 24 hours. Data Analysis & Client-Centric Customization : Data-driven solutions that boosted client satisfaction by 20% and increased customized service offerings by 30%. Leadership & Operational Efficiency : Improve operational efficiency by 35%, reducing costs by $500,000 annually. Consultant LAB4TECH / SC JOHNSON 05/2011 - 02/2014 Switzerland System Optimization Expertise : Increased efficiency by 30%, saving $200K annually. Documentation and Reporting Acumen : Reduced errors by 35%, boosting productivity by 30%. Operational Process Knowledge : Cut cycle time by 40%, increasing output by 15%. Business Consultant HOBBIES Author, Travelling, Meditation ACCOMPLISHMENT Retained key accounts, exceeded sales targets. Achieved high client satisfaction. Secured new clients. Led projects to timely, budgetcompliant delivery. Mentored junior managers. Developed client solutions. Enhanced internal processes. ACHIEVEMENT Authored : The Art of Closing a Deal KOCH SUPPLY & TRADING 06/2009 - 11/2010 Geneva Management and Customer Relations Expertise : Managed international clients, achieving a 97% satisfaction rate and saving $400K in new equipments. Continuous Improvement Champion : Led initiatives that improved processes by 35% and reducing costs by $300K yearly. Project Management : Directed collaborative projects, delivering 95% on time and within budget. Account Lead XITEC & ECA 05/2005 - 11/2009 London Technology & Transition Management : Reduced costs and Leadership in Strategic Growth : Increased market share by 15%, added 500 K revenue. EDUCATION LONDON SOUTH BANK UNIVERSITY 09/1994 - 11/1997 London BEng (HONS) in Electrical and Electronic Engineering