PROFILE
A passionate service professional with six years
working experience who has a wide range of
knowledge in sales and marketing, customer relations,
service operations, recruitment, admin tasks, travel
management, social media management and usage of
online tools such as Microsoft, Google Workspace and
many more.
ERALD
CHRISTOPHER
ABADINAS
CONTACT
DETAILS
LUGAIT, MISAMIS ORIENTAL, PHILIPPINES
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EXPERIENCE
Operations Manager
Wandercup - Bubble Tea Shop
September 2020 - September 2022
Manages and supervises the store operations.
Manages social media pages and sites to attract and
engage with the target market.
Monitors the daily, weekly and monthly Sales and
Cost Inventory.
Resolve customer's questions and complaints
professionally.
Assistant Operations Manager
EDUCATION
Bachelor of Science in Hotel, Restaurant
and Hospitality Management
Mindanao State University - Iligan Institute
of Technology-
SKILLS AND EXPERTISE
Excellent verbal communication and written skills
Organizational and leadership skills
Excellent problem solver with can-do attitude
Social Media Management
Event and Travel Management
Email and Inventory Management
Google Workspace/Microsoft online tools
Canva and basic WordPress
Data Entry and Research
Exceptional Time Management
TRAINING AND CERTIFICATES
General Virtual Assistant Course
Virtual Executive Assistant Course
Social Media Management Course
Basic WordPress Course
Pound X Flatterrie ( Concetti Globali, Inc.)
January 2020 - August 2020
Manages and supervises the store operations.
Monitors the daily, weekly and monthly Sales and
Cost Inventory.
Dealing with customer inquiries and complaints.
Organizing schedules, keeping track of staffs' hours
and recording payroll data.
Sales and Marketing Officer
Insights Travel and Tours – Cagayan de Oro City
June 2019- December 2019
Conducts market research to identify opportunities
for promotion and growth
Handles and oversee all travel arrangements and
operations of clients.
Prepares tour packages and ensures compliance of
all travel procedures.
Assistant Operations Manager
JOLLIBEE FOOD CORPORATION
November 2016 - April 2019
Manages and supervises the store operations.
Monitors the daily, weekly and monthly Sales and
Cost Inventory.
Dealing with customer inquiries and complaints.
Organizing schedules, keeping track of staffs' hours
and recording payroll data.
