AYHAN EPİK
İstanbul/Turkey
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linkedin.com/in/epikayhan
WORK EXPERIENCE
Product Manager,
Enuygun
Enuygun is the biggest OTA in Turkey with 17M+ monthly visitors and 15M+ flight tickets sales in last 3 years
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Leading product team of around ten engineers and a designer for hotels and B2B travel platform to scale up
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Mentoring team of product managers to extend know-how and skills in business and product management
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Revamped product lifecycle by extending agile methodologies for refinements for cross-functional teams
Product Manager,
Zingat
Product Manager,
Comodo
Dec 2019-Ongoing
İstanbul, Turkey
Aug 2019-Dec 2019
Zingat is a real estate listing website with 4M+ monthly visitors and data-intense approach backed by REIDIN
İstanbul, Turkey
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Led the product team of five engineers and a designer and created listing transfer functionality and increase listing count by 10%
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Led a cross-functional team to create a payment modal to collect bills from customers and increased revenue by 15%
Sep 2017-Jul 2019
Ankara, Turkey
Comodo is an international cyber-security company has 200K+ customers and 100M+ endpoints with products
patented award-winner endpoint protection and IT management platform
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Led product team of more than 20 engineers a designer team of three for scaling managed devices by more than 5 times on IT
and security management platform
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Developed a data-driven prioritization model for product teams more than 80 engineers and achieved 4 times increase on
customer satisfaction by NPS scores.
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Created a live roadmap to sync customers, stakeholders and operation teams located in 3 different continents
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Built minimum viable products for network device management and reporting and successfully launched them
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Previously led product team of ten for service management & CRM to complete integration for invoicing and device management
Business Developer – Product Manager,
Aug 2015-Sep 2017
Vestel
Vestel is one of the biggest white and brown goods company in Turkey with 3B$+ sales and 62M$+ profits annually
İzmir, Turkey
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Win an award of best technology innovation as product manager and reduced costs 20% by creating a zero-training platform for
call centers with 250+ agents to integrate CRM, ticket and call management into one
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Pared down feature list by 20% to enable more rapid development of critical features requested by different departments
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Organized and led design thinking and ideation workshops as innovation team member for departments and national events
Network Engineer (Part Time),
Vakıfbank
Vakıfbank is one of the biggest banks in Turkey with 5M+ customers and 352B ₺+ cash and non-cash credits size
EDUCATION
Computer Engineering,
Jun 2015
Ankara, Turkey
Middle East Technical University
Bachelors Degree
LANGUAGES
Turkish:
SKILLS
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Mother-tongue
English:
Jul 2014-Jul 2015
Ankara, Turkey
Fluent
Product life-cycle management, Agile, Scrum, User story mapping, Release management, Prioritization with ROI scorecards
Competitor analysis, Market research, User experience design, Product design, Product experimentation, A/B testing, User research
Stakeholder management, Key account management, KPI and metrics definition and management, Customer feedback management
Analytical thinking, Design thinking, Negotiation, Problem solving, Community management, Leadership
TOOLS
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Google Analytics, JIRA, Confluence, Trello, Balsamiq, Axure, Invision, SQL
Aha, Asana, Notion, UML, Optimize, Object oriented programming
AWARDS
Gold Medal,
Contactcenterworld Awards
Best Technology Innovation in EMEA as Project Manager at Vestel
ACTIVITIES
Young Proffesionals Program Chair,
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Feb 2016-Dec 2019
Led a community of more than 500 people around vision of learning how to learn by creating a mentoring project, organizing
learning workshops and meet-ups
Student Representative,
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IEEE Turkey
May 2017
London, UK
IEEE Turkey
Jun 2014-Aug 2015
Led 20 team members to share vision of advancing technology to 70+ student branches with 1000+ students through events & projects
ADDITIONAL INFORMATION
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Earned a certificate of specialty by management trainee program from Boğaziçi University by completing 29 MBA courses
Co-founded a community for people following online courses to extend network and create collaborative workplace (2018)
Interests: Cognitive science, social psychology, learning how to learn, indoor and outdoor game design, board games
